Don F. Morrow - Resume Summary Cover Page
Profile
Areas of Practice Professional Experience Summary
Business Analysis Thirty years of information technology experience.
Project/Team Management Fifteen years of business analysis and software design
Quality Assurance experience.
Software Design Ten years of quality assurance experience.
Software Implementation Ten years of project management experience.
IT Product Twenty years of IT product training and sales
Trainer/Instructor presentations.
Technical Sales Consulting
User Training/Acceptance
Testing Principal Areas of Practice
Business Analysis, Software Design
Industries Project Examples
Retail Large Car Rental Company using their SDLC methodology
Accounting Led design team of 5 in requirements gathering, analysis,
Transportation and design and prototyping a 'back-office' system to process
Logistics the accounting of all rental activities. This was only a
Insurance small subset of about 200 programs of over 1000 programs
Airline in the entire system.
Banking Performed interface and gap analysis between two systems
State Government types - a legacy rental system and the rental system
Utility under design. Created interface maps and requirements.
Oil and Gas Participated in the development and testing of the
system.
Created detailed project documentation of requirements,
process flows, detailed functional and technical
Computer Applications specifications, use cases and control test plans.
MS Office: Word, EXCEL,
PowerPoint, Outlook Major National Grocery Chain using their SDLC methodology
Personnel/Payroll/Accountin
g A national chain had bought a smaller chain, and the task
A/P, A/R, G/L, Billing, Job was to build an interface from the smaller chain systems
Costing to feed the parent computerized systems.
SQL, SDLC Analyzed business processes to identify the type and
format of information that had to be 'fed' into the
parent system.
Designed and implemented standardized forms and
procedures related to the conversion of that information.
Education/Qualifications
Bachelor of Science, Developed and fully tested the system.
Mathematics/ Education Created detailed project documentation of requirements,
Professional Permanent process flows, detailed functional and technical
Teaching Certificate for specifications, use cases and control test plans.
State of Texas
Major Utility Company using their SDLC methodology
Lead BA/Project Manager for a team of 8 in requirements
gathering, analysis, and design of a large
Personnel/Payroll/Benefits/Union/Labor Accounting System.
Managed a team of 10 developers and quality analysts to
ensure accurate development, testing and implementation
of the system.
Created detailed project documentation of requirements,
process flows, detailed functional and technical
specifications, use cases and control test plans.
Resume
DON MORROW
6232 Winter Park Drive
North Richland Hills, Texas 76180
Office: 972-***-****
**********@*********.***
IT PROFESSIONAL SUMMARY
Senior IT Business Analyst (BA)
Extremely skilled and proficient in developing/modifying systems using SDLC
methodology
Highly effective communicator with strong classroom presentation and
support experience
Proven ability to work in a team environment or work independently
IT SKILLS SUMMARY
IBM 3090 Mainframe/Environments, SQL/DB2
Microsoft Office Suite (MS Word, MS EXCEL, MS PowerPoint)
Functional Skills - Financial; A/P, A/R, G/L, Personnel/Payroll/Accounting,
Job Costing
IT PROFESSIONAL EXPERIENCE
MEDALLION ASSOCIATES, INC.: BA Consultant, Reno, Nevada (09/1999 -
Present)
. Consulted as a business analyst-developer for 27 months for a car rental
client in Long Island, NY, using SDLC methodologies, converting an entire
car rental system.
. Performed the business analysis-development-implementation-documentation
(SDLC) of a 50 program online application for a major oil company in the
Houston, Texas, area.
. Performed the business analysis-development-implementation-documentation
(SDLC) of a 44 program online application for a major national grocery
chain in the Chicago, IL, area.
. Consulted as a business analyst with the management of a large insurance
company on how to set up and manage their code generator environment and
developed a comprehensive procedures manual for their internal code
generator coordinator, then trained their coordinator.
. Traveled 50%+ to client sites across the United States
. Taught a myriad of classes on various software products to clients
COMPUTER ASSOCIATES (CA): BA Consultant,Irving,TX(11/1991 - 09/1999)
. Technical sales consultant: onsite pre-sales product sales/consulting;
post-sales product installation training, teaching product classes, on-
site trials, general consulting
. Consulted with CA Training Department in the development of current
product classes
. Developed/modified/documented systems - in the role of business analyst,
developer and project manager utilizing SDLC methodologies
. Taught a myriad of classes on various products
. Supported product development several weeks a year with product
development and Q/A, verifying and testing new product release
functionality, including GUI
. Participated at least annually in Software Conferences - responsible for
various product presentations and client Q&A forums
. Traveled 50%+ to client sites across the United States
. Received performance based awards each year
PANSOPHIC SYSTEMS: Technical Consultant, Irving, TX (06/1986 -
11/1991)
. Personally supported over $1.5 million in product sales each year from a
tech support role
. Developed/modified/documented systems - in the role of business analyst,
developer and project manager utilizing SDLC methodologies
. Traveled 50%+ to client sites across the United States
. Received numerous "Tech of the Month" and other performance based awards
over the 5 years prior to the CA acquisition
. Pansophic Systems was acquired by Computer Associates (CA) 11/1991
TRES COMPUTER SYSTEMS: Consultant, Dallas, TX (01/1973 - 06/1986)
. Development Consultant for a fully functional, easily modifiable,
parameter driven Employee Information System ('EIS' -
Personnel/Payroll/Union/Labor Accounting) using full capability SDLC
methodologies from product functional research (JAD, etc) to full product
implementation and documentation (System Doc, User Manuals, etc.)
. Technical product sales support for EIS nationwide, making product
presentations to client management and technical staff
. Consultant for EIS modification/implementation using SDLC methodologies
at:
- Six Utility Companies - Two in Dallas and one in Beaumont,
TX; Long Beach, CA; Washington, DC and Toledo OH
- Two State Governments - Idaho and Alaska
- Large Bank in Toronto, Canada
EDUCATION
Bachelor of Science, Mathematics/Education, Texas Christian University,
Fort Worth, Texas