Management Insurance

Brandon C. King

*** *. ***** ******, ***. ***

***********@*****.*** P:856-***-****

Management Profile

Operations Oversight - Team Leadership, Training & Development - Conflict &

Dispute Resolution

Accomplished professional with diverse experience posed to transition, a

solid background in insurance and team management hoping to excel in a

management position. I can offering outstanding team leadership, time

management, and conflict resolution skills. I am exceptionally organized

and disciplined; possesses well developed interpersonal skills and the

ability to motivate and direct others in a supportive, cooperative team

environment. I have obtained business administration expertise, through

frequent coordination with management, developing cross-functional teams

and leading vendors in the execution of daily tasks and functions.

Education

Rowan University (2001-2004)

Business Administration with a specialization in Management

Bachelor's Degree obtained December 2004

Core Competencies

Team Leadership & Training

Time & Behavior Management

Community Outreach & Service

Cross Functional Team Coordination

Conflict & Dispute Resolution

Policy & Procedure Administration

Vendor Relations

Associate Coaching

Operations Management

Data Entry & Interpretation

Professional Experience

GEICO Insurance Company - Marlton, NJ (2005 - Present)

Personal Injury Protection Supervisor

* Supervises the evaluation and processing of insurance claims

* Directs technical and clerical personnel in the evaluation,

investigation and processing of motor vehicle claims

* Authorizes payments, within personal authority when they exceed

associate's authorization

* Reviews the work of associates via file and computer audits,

rehabilitation vendors and medical review services

* Recommends corrective action to improve service

* Approves no-fault denial, independent medical examinations and home

office control file referrals

* Communicates with appropriate departments to resolve coverage and

procedural questions

* Interviews, assesses and evaluates job applicants and recommends

employment

* Initiates salary adjustments performance ratings, promotions and

other personnel actions

* Develops and assists in preparation of plans and budgets

* Prepares reports on work volume, productivity and/ or work quality

* Reviewed and interpreted daily reports on department metrics to

department management, peers and staff

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