Sales Customer Service

Jaikirit Trewn

** **** *****

Jackson, MS *****

Mobile: 1-707-***-****

Evening Phone: 1-707-***-****

Email: ********@*****.***

OPEN TO RELOCATION

Education

M.B.A. March 2008

University of Phoenix (on-campus), 3.6 G.P.A.

B.S. Risk Management & Insurance May 2006

University of California, Sacramento State College.

Notable Achievements: Dean's Scholar; 3 consecutive semesters

Summary

Hands-on manager with extensive background in sales, collections, retail, and restaurant management.

Able to integrate all business functions along with coordination of managerial operations.

Instilled strong sales, budgeting, marketing, accounting, and customer-service skills among staff.

Demonstrated ability to train, motivate, and supervise staff

Professional Experience

Internal Revenue Service (IRS). Revenue Officer Bismarck, ND

August 2009-July 2010

• Conducted Field Visits to tax-payers residence or place of business to acquire a completed Collection

Information Statement, either 433-A or 433-B from tax-payers to see what the financial condition of

each tax-payer is.

• Educated tax payers on their rights, and helped tax payers resolve their delinquent balance due

accounts or delinquent filing requirements through appropriate enforcement tools.

• Worked with both individual and business tax payers on making timely estimated payments and

Federal Tax Deposits.

• Conducted appropriate enforcement actions on uncooperative tax payers such as filing Liens, taking

Levy action, and requesting Summons.

Suntron Corporation. Freight Logistics Trainee Sugarland, TX

January 2009-February 2010

• Created and Implemented Sales Orders for different vendors.

• Audited past and present freight invoices from different vendors.

Hertz Corporation. Management Trainee Walnut Creek, CA

June 2008-December 2008

• Consistently met and exceeded sales quotas and standards by cross-selling and up-selling Hertz

vehicles.

• Secured lucrative agreements with local auto-body shops and major Hotel chains, strengthening the

company's overall competitive position.

• Surpassed sales quota by a minimum of 10% for three consecutive months by selling insurance

protection packages such as Loss Damage Waiver (LDW) and Limited Damage Liability (LDL).

• Assessed client’s needs and recommended appropriate Hertz products to match their needs.

• Increased sales revenues by 20% by strategically marketing Hertz fun-class vehicles at local auto-

shows.

Denny's Restaurant. Manager Fairfield, CA

June 2001-June 2008

• Managed all operations of this highly successful American dining restaurant franchise with annual

sales exceeding $2.5M. Oversee personnel, finance, accounting, food preparation, purchasing,

marketing, customer service, maintenance, and security.

• As a team increased sales from $1M to $2M in a ten month period by aggressive up-selling of new

promotional menu food items.

• Managed 10 to 15 employees including reviews, hiring, firing, training, scheduling, and counseling.

• Analyzed sales and inventory trends; created and managed unit/dollar forecasts.

• Negotiated favorable price with food vendors reducing overhead costs by 25%

• Created the processing of monthly budget statements and balance inquiries; profit to loss statements

for closing and review by principles.

Computer Experience

Hardware: IBM-PC Software: MS Office Suites (MS EXCEL, MS WORD, MS POWERPOINT, MS

ACCESS, MS PROJECT MANAGEMENT)

Languages

Dialects-Proficient in Spanish and Hindi

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