Ira S. Allen **** Half Dome Drive, Fontana CA. ***36 909-***-****

PROFESSIONAL SUMMARY

RESULTS ORIENTED PROFESSIONAL WITH OVER 5 YEARS EXPERIENCE AS A SENIOR LOAN

PROCESSOR. A DYNAMIC HIGH-ENERGY PROFESSIONAL WITH THE TENACITY TO SUCCEED

AND THE KNOW-HOW TO GET THE JOB DONE. ABILITY TO HANDLE MULTIPLE TASKS

SIMULTANEOUSLY AND BE PROFICIENT WITH ATTENTION TO DETAIL. GAP IN

EMPLOYMENT DUE TO JOB SEARCH.

Available Immediately

Skills

PROFICIENT IN MICROSOFT OFFICE WORD, EXCEL AND OUTLOOK. ARM LOAN TRAINING,

IMPROVED BUSINESS WRITING AND SUPERIOR TELEPHONE TRAINING

PROFESSIONAL EXPERIENCE

ACCESS HOME FURNISHINGS

6/10- PRESENT

Customer Service Associate

. Assist customer with purchases and stock sales floor

Sovereign Enterprises & Real Estate Investments

7/09- 6/10

Office Administrator

. Filed documents

. Reviewed Credit reports

. Set up staff meetings

. Made Real Estate flyers

. Answer calls on multi phone line

Kohl's Department Store

3/09- 6/09

Customer Service Associate/ Cash Office

. Processed returns, sales and exchanges

. Issued radios, department keys and prepared daily deposits

Department of Behavioral Health

7/08- 9/08

Customer Service

. Setup medical files

. Monitored emails

. Made appointments

. Answer incoming calls

Sovereign Enterprises & Real Estate Investments

8/07- 7/08

Office Administrator

. Filed documents

. Reviewed credit reports

. Setup staff meetings

. Made Real Estate flyers

. Answer calls on multi phone line

Global Equity Lending

2/06- 7/06

Loan Processor

. Setup loan packages

. Contact lenders for loan pricing and submissions approval

. Reviewed all income documents such as title issues, liens and vesting

issues'

. Cleared all PTD and PTF conditions

. Reviewed appraisals, titles, liens before finalizing loans

. Obtained payoff demands

Inland Empire Funding Group

5/04- 2/06

Senior Loan Processor

. Processed loans both in house and outsourced

. Prepared loan documentations for signing

. Verified employment, assets and ordered credit reports

. Reviewed title for vesting issues or liens on property

. Analyzed income, assets and any legal documents pertaining to property

Aegis Lending Corporation

12/02- 4/04

Senior Loan Processor/ Pre-Closer

. Ordered title (pre-lim), escrow, flood certificate, payoff demands

. Estimated HUD appraisals

. Verified employment, taxes, insurance and mortgage

. Processed broker loans with Option One, Indy Mac, Aegis Home Equity,

Delta and Finance

. Determined final down payment, calculated odd days interest and

finance

. Scanned documents to credit analyst team/underwriter for approval

. Cleared payoff liens on titles or provided proof of removal before

closing

. Prepared documents for signing and funding

. Setup files to be sent to Post Closing for final review and sale

. Cancel loans in system due to turndowns or withdrawals

. Experienced in credit sensitive "B" and "C" paper

Union Bank of California

5/02- 12/02

Loan Processor

. Handled incoming calls regarding the status of loan origination

. Ordered and reviewed title, appraisal reports and flood certification

. Made initial contact with customer to advised of pre -approval

conditions

. Prepared loan documents for customer signature

. Reviewed sign loan documents and put document the system appropriately

Allstate Insurance Company

10/00- 4/02

Customer Care Agent

. Provided customers with detailed information regarding billing

inquires and insurance coverage

. Audit and reviewed auto insurance policies

. Handled an extremely high volume of incoming calls

. Resolved claim issues, loss experience, DMV notifications and

reviewing Declaration pages

General Motors Acceptance Corporation

9/98- 10/00

Customer Service Specialist

. Processed on-line billing inquires and ordered contracts

. Manually calculated auto loan payoff's

. Reviewed loan documents such as Promissory Note,

. Purchased order, Truth and Lending Disclosure Statement

education

CHAFFEY COLLEGE

International Air Academy

Certificate of Completion

Alta Loma High School- Graduate

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