Sales Training

Sherry Coney_______________________________

*** ***** ****** ****

Anderson, SC 29621

864-***-**** Home

***- ***-**** ****

Experience:

U.S. Federal Census Bureau - Office/Computer, 2010

General office duties including shipping, data entry, filing, quality

control checks on documents, books and data with sensitive materials.

Worked with general supervision and assisted in training other employees

with computer-oriented tasks.

Ricoh Americas Corporation - Senior Education & Training Consultant, 2007-

2009.

Developed and modified dozens of internal and external corporate curricula

for Ricoh University, using ADDIE (analyze, develop, design, implement, and

evaluate) method. Specialized in human resources and sales in computer-

based training (CBT) and instructor-led training materials; completed

several technology courses and managed multiple projects from needs

assessment to implementation and evaluation. Researched topics extensively

and condensed highly technical data into more easily understood

information. Designed new hire orientation, management essentials, and

other training modules for company with 1,800 employees. Took part in ISO

14001 certification classes on energy conservation and recycling, applying

and adhering to regulations daily. Participated in American Society for

Training and Development (ASTD) and attended numerous professional

development workshops and courses. Earned "stars" for exceptional work

quality for several projects, received positive reviews and comments from

management, and established work in line with leadership position. Used

SkillSoft Course Custom Toolkit, Microsoft Office, Lotus Notes, Captivate,

Dialogue Design, WebEx, SmartQ and Questionmark eTesting, Access Level 1

and Level 3, Cliqbook, and RFG-eSource electronic filing library.

DHL Express - eCommerce Education Training & Development Specialist, 2003-

2007. Responsible for developing and presenting training materials for the

external and internal customers. Training via the web, with some travel to

major customers. Responsible for creating and presenting training

presentations to individual customers in small or large groups both onsite

and remotely. Managing projects and working both individually and with a

team. Experience with Microsoft Suite (Excel, Word, PowerPoint, and

Outlook). Experience with utilizing the Intranet, Internet, Live Meeting

and WebEx/BT Conferencing. Some knowledge of the following software

applications: Captivate, Access and Interwise. Member of Toastmaster

International and received awards for well-written, motivating speeches.

Worked remotely from supervision located in Arizona.

DHL Information Systems - Site Client Trainer, 1990-2003.

Responsible for the installation and training of DHL's major EasyShip

customers across the country. Extensive travel within the United States.

Experience with using HP Service desk, Microsoft Suite, Intranet and

Internet. Experience in setup of IBM, HP, Compaq, Dell and other major

hardware brands. Experience in various software and remote access dial-in

applications (i.e. Co-Session) for training and troubleshooting customer

EasyShip systems. Worked with DHL internal and external vendors such as DHL

HelpDesk, Bell Atlantic, HP, etc. in coordinating the delivery and repair

of computer parts and systems for customers. Worked remotely from

supervision located in Arizona.

Page 2

Sherry Coney_______________________________

202 Green Valley Road

Anderson, SC 29621

864-***-**** Home

908- 279-4784 Cell

Experience (continued):

DHL WorldWide Express - Administrative Assistant for Regional Sales

Directors, 1987-1990. Worked for both the NJ and NY DHL Regional Sales

Directors in preparing Eastern regional budget reports, commission checks

and various tasks utilizing spreadsheets and reports for Sales forecasts

and

management reporting. Worked in both World Trade Center, Building 1, 14th

floor Sales office and Rector Street Sales office after centralization of

position to Houston, TX.

The Hills Development Company - Computer Operations, 1983-1987.

Gained hands-on experience in all aspects of business functions and tasks

for a land development

company in the early 1980's; when PC's were first introduced into business

offices. Tasks included supervising and running the computer department and

training employees on computer functions. Experience with various software

applications including DOS, Lotus, WordPerfect and Peachtree software for

Payroll, Expenses, Project Management, Cost Reporting, Databases, etc.

Attended company organized Public Relations events (i.e. Far Hills Horse

Race, Historical Re-enactments in Bedminister, Housing Development

Openings, etc.) to socialize with local community, major investor and

clients.

Education:

Masters of Science degree in Communications, Miami University, Oxford, Ohio

Bachelor of Arts degree in Communications, Seton Hall University, South

Orange, NJ

Forte:

Excellent writing skills. Enjoys research and development. Good

organizational skills and working on projects. Able to work independently.

Adaptable and quick to learn.

Interests:

History, reading, swimming and movies.

References:

References will be furnished upon request.

Contact this candidate