Human Resource Resources
Resume:
GAIL INSKIP
Plainfield, Illinois 60586
815-***-**** ****.******@*****.***
SUMMARY
A Human Resource professional with expertise in employee relations, training, compensation and
management.
PROFESSIONAL EXPERIENCE
ADMINISTAFF CLIENT SERVICES, L.P., Chicago, Illinois
2000-2010
Senior Human Resource Specialist
Responsible for the delivery of customized Administaff Human Resource service solutions that positively
impact clients’ businesses and result in retention and growth.
• Provided guidance and service to 70 clients, focusing on liability management including performance
measurement review, referrals to internal EEOC Compliance Specialists, employee counseling, policy
development and administration, terminations, and securing internal legal input as required.
• Implemented programs to enhance productivity and reduce liability through improved
communications and HR practices. These include, but are not limited to, handbooks, job descriptions,
performance appraisal systems, employee counseling, compensation plans, terminations, and
programs.
• Consulted with external and internal customers, and/or terminated employees who will be, or are
involved in a reduction in force/layoff to determine non-discrimination in layoff decisions.
• Scheduled, coordinated, and provided worksite employees and supervisors with liability management
training.
• Identified legal requirements and government reporting regulations affecting Human Resource
functions and insure client’s policies, procedures, and actions are in compliance.
CITY OF CHICAGO, Chicago, Illinois 1998-2000
Director of Training and Development
Managed, facilitated and implemented the development of the strategic plan initiatives in collaboration
with senior executive management.
• Managed, directed, and mentored process improvement teams on the implementation of strategic
initiatives.
• Developed motivational and team building strategies, which resulted in high performance process
improvement teams.
• Designed communication tools on strategic plan implementation, including executive summaries,
project status reports, and formal presentations to senior executive management.
CITY OF CHICAGO, Chicago, Illinois 1995-1998
Assistant Director of Training and Development
Assisted the Director of Training and Development in facilitating the development of the strategic plan.
• Facilitated process improvement teams.
• Performed needs analysis and assessed training curriculum to address changing needs.
• Assisted in the design of communication tools on strategic plan initiatives.
GAIL INSKIP 815-***-**** Page 2
Independent Human Resource Consultant 1995-1995
Functioned as an independent consultant on various human resource projects including, the formation of
business plans and the establishment of strategic initiatives.
CNA INSURANCE COMPANY, Chicago, Illinois 1987-1994
Internal Human Resources Consultant
Developed and implemented strategies for staffing and employee relations issues which reduced corporate
liability. Interfaced with legal counsel and assisted with preparing defense charge
• Conducted long range planning for corporate compensation programs, staffing requirements for
multiple business units and organizational development.
• Partnered with management on strategic plans for internal restructuring, as well as, major downsizing.
• Designed communication vehicles, resolved employee relations issues and provided outplacement
counseling to employees.
• Oversaw and directed performance management programs.
• Assisted in the design and conducted the employee orientation program.
CNA INSURANCE COMPANY, Chicago, Illinois 1985-1987
Senior Compensation Analyst
• Directed and designed base and incentive compensation plan for payrolls of approximately $1million.
• Managed the design and development of compensation and benefits surveys.
• Oversaw the design and development of a knowledge and abilities evaluation system, an innovative
program to evaluate and classify corporate hierarchy.
BLUE CROSS/BLUE SHIELD OF ILLINOIS, Chicago, Illinois 1972-1984
Supervisor, Human Resources
• Designed and conducted employee compensation and benefit surveys; managed four compensation
analysts.
• Performed position control, job evaluation and analysis, and established job descriptions.
• Designed, authored, and maintained the corporate employee benefit handbook.
PROFESSIONAL AFFILIATIONS
Society of Human Resource Management
Human Resource Management Association of Chicago (HRMAC)
Chicago Chapter American Society for Training and Development (ASTD)
EDUCATION
DePaul University- Chicago, Illinois
Major: Human Resources Management
Egan Urban Center, Institute of Cultural Affairs- TQM Facilitation Methods
Human Resource Development Institute
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