Customer Service High School

**** ********* **** ***. *** *** Reno, NV ***** * 775-***-**** * *******@*****.***

Caroline Gelera

Objective

A operations position which provides the opportunity for utilizating my skills in leadership, sales and relationship building

to expand the customer base and increase the market share.

Experience

08/06 – Present Bank of America Reno, NV

Teller

• Three award of excellence consecutively for being top in the Sierra Nevada Market.

• Opening and closing branch.

• Balancing cash drawer daily.

• Meeting customer service needs.

08/05 – 08/06 FedEx Reno, NV

Package Handler

• Ensure the packages get to their correct destination

• Maintain accuracy of the scanner and electronic information.

• Responsible for departure and arrival of the transit plan, meeting production deadlines.

03/04 – 08/05 Silver Legacy Reno, NV

Hostess/Cashier

• Responsible for balancing cash drawer.

• Ensure customer satisfaction by seating customers in a timely manner.

• Part of the opening and closing team.

Education

01/07 – 05/09 TMCC Reno, NV

Associates Degree in Marketing and Communications

• Minor in Finance

06/01 – 06/04 Wooster High School Reno, NV

High School Diploma

• Millennium Scholarship

• Ranked top 20 in class.

References

Cynda Horning Previous Manager 775-***-****

Krystle Nava Previous Supervisor 775-***-****

6200 Meadowood Mall Cir Apt 512 * 775-***-**** * *******@*****.***

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