Human Resource Customer
Resume:
Objective To join a company that provides challenging
opportunities and potential for additional
training and advancement.
Charlotte, NC
Processor
Extract mail, process payments on a proof machine,
compile business mail, research unknown accounts,
customer call back, checks and balance and
deposits.
1977-2006 Duke Energy Co. Charlotte, NC
Payment Specialists
Process electric and merchandise payments for
customer using M20 terminals, operate Opex mail
openers to sort mail, balance and research
payments that are out of balance, research errors
that occur to customer accounts, balance returned
check to Duke Energy's bank statements utilize
Power pay to process returned checks received,
balance and apply payments to Special Bill, High
Dollar, and Wire accounts, and utilize 10-key to
key payment on the imaging system.
2007 Coca-Cola Charlotte, NC
Internship
Updating of personnel files and reconstructing of
folders in alphabetical order.
Education 2007 Urban League of Central Carolinas Charlotte,
NC
Professionals Adult Empowerment Program
Empowerment Readiness Skills including Microsoft
Office XP (Excel, Word, Outlook and PowerPoint).
1969-1971 Central Piedmont Community College
Charlotte, NC
Human Resource classes for personal growth.
Volunteer Halfway House for Women, Christmas Bureau.
Experience
References Available Upon Request.
Lucy Hart
7325 Canyon Dr.
Charlotte, N.C. 28262
*********@***.***
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