Human Resources Project Manager

James Joyce

**** * ******* ( Chicago, Il ***** 773-***-**** (

************@*******.***

Enterprising, innovative, and technically skilled business management

professional whose career spans 14 years of experience in human resources,

communications, finance, project management, and information technology

including small-business ownership and property management. Experience is

backed by solid credentials (M.B.A., Leadership and Change Development and

B.A., Information Systems Management) and certifications (Project

Management Certification and Microsoft Certified Professional).

Professional Experience

Manager, Compensation, Benefits, & HRIS

Rand McNally, Skokie, IL 2003 - present

o Managed the design, development, recommendation and implementation of

total compensation programs which control costs, are market competitive,

and improve efficiency to attract, retain, engage, motivate and reward

qualified employees.

o Partnered with internal financial resources to continuously monitor cost-

control and risk-assessment factors including vendor selection and

contract negation reducing company costs, on average, by $100,000

annually.

o Performed annual compensation and benefits assessments including

benchmarking, cost and utilization trends, and best in class design and

practices.

o Developed technology-based reporting processes to improve efficiency and

accuracy of human resources related activities including payroll

analytics, headcount, staffing cost-analyses, and Human Resource metrics.

o Lead the Human Resources Information Systems (HRIS) conversion from paper-

based processes to a web-based system including employee self-service,

applicant tracking, and time and attendance applications.

o Prepared and communicated information to employees and former employees

about benefit programs, procedures, changes and government-mandated

disclosures.

Owner

Pioneer Investment Group, LLC, Chicago, IL 2004 - present

o Special project: Sales Analyst for the Education Division to estimate

sales, profit margin, trends, and quota for 4 regions and 75 independent

Sales Reps

o While simultaneously employed within a full-time position, proprietary

owner and day-to-day business manager of multiple investment properties.

o Responsibilities include: property development, market positioning,

negotiation of contract and vendor service agreements, and advertising

for and screening of potential tenants.

o Increased corporate revenues by 25% while simultaneously decreasing

expenses by 20%

Sr. Systems Analyst

APAC, Teleservices, Inc., Deerfield, IL 2000 - 2002

o Managed HRIS, Payroll, Benefits and Talent Acquisition applications

including new-hire processing management averaging over 200 new employees

weekly.

o Functioned as the Subject Matter Expert on issue resolution,

troubleshooting and systems training of Lawson, Self Service, and Cognos

applications supporting Human Resources, Payroll, and Benefits.

o Performed systems design analyses and executed system maintenance and

upgrades, data audits and reconciliation, and quality control to support

business objectives.

o Managed additional projects including the open enrollment process,

implementation of Interactive Voice Response (IVR) technology, and

benefit plan systems conversion increasing employee utilization while

decreasing administrative costs.

HRIS Analyst

AGT Graphics, Chicago, IL 1999-2000

o Lead and managed data integration for HRIS/Payroll/Benefit systems.

o Managed annual benefits open enrollment and annual merit increase

process.

o Performed systems analysis to ensure data integrity and developed HR

metrics including federal and state HR compliance reporting.

Internships

Various Firms, Chicago, IL 1997-1999

o Developed customer tracking database in Access.

o Audited data files to ensure integrity as part of a systems upgrade.

Benefits Administrator

Tenneco Packaging, Evanston, IL 1992-1997

o Primary liaison between employees and vendors for facilitative resolution

of escalated benefit issues; including employee complaints, billing

disputes and benefit appeals.

o Managed and processed timely and accurate benefits enrollment for over

20,000 employees annually.

o Project manager responsible for transitioning employee benefits to

outsourcing firm (Hewitt Associates).

Education

M.B.A., Leadership and Change DePaul University, 2009

Management Chicago, IL

B.A., Information Systems Management Loyola University, 1999

Chicago, IL

Certification

Project Management Certification Loyola University, 2003

Chicago, IL

Microsoft Certified Professional Aquarius School of 2005

Computer Science,

Chicago, IL

Certified Compensation Professional World at Work In progress

Technology Skills

Ceridian, People Soft, Infinium, Recruiting Solutions Software, Lawson,

SQL, Access, Hyperion Analyzer, ADP, Show Case, Cognos Impromptu, MS

Office Suite, Time and Attendance applications.

References

Available upon request

Contact this candidate