Customer Service Medical
Resume:
Poquoson VA, *****
******.***.*********@*****.***
KELSEY rodriguez
SUMMARY Combined 12 years successful and professional experience ranging from a Medical Logistics Specialist
in the United States Army to a Sterile Processing Technician for the Department of Veterans Affairs.
Looking to obtain a position in administrative support. Known for the dedication, extreme reliability and
trustworthiness of my work.
•
SKILLS & Certified as Sterile Processing Technician (IAHCSMM) and relevant experience a Central
ABILITIES Service Technician
• Exceptional display of professionalism
• Superior attention to detail and confidence in preparing the instruments for surgical operations.
• Expert utilizing the Theater Army Medical Management Information system (TAMMIS), and
the TAMMIS Customer Assistance Module (TCAM) for requisitions management and
customer support respectively.
• Amazing ability to work independently with minimal supervision.
• Great interpersonal and critical thinking skills
• Proven customer service and organization skills
• Able to answer telephone calls and greet visitors
• Performing record keeping duties
• Microsoft Office including Excel, Word and PowerPoint
• Outlook calendars
• Proficient in data entry programs and procedures
• Ability to type 60 WPM
• Knowledge of information and communication management
• Detailed oriented able to multi-task
• Excellent knowledge in medical terminology
• Procedures for shipping, receiving, storing and issuing stock
• Over 6 years’ experience in health care setting
• Assembled, maintained and sterilized supplies and equipment.
• Maintained inventory and documents.
• Obtained list for cases and selected supplies as per surgeon's inclination cards.
• Maintained adequate supplies and restocked if needed.
• Ordered materiel management and reported any requirement to supervisor.
• Sorted and examined instrument trays and reported about any defect or damage
• Possess excellent verbal and written communication skills
• Accounting of medical supplies and equipment
EXPERIENCE UNITED STATES ARMY
January 06, 2005- September 08, 2012
Medical Logistics Specialist
HAMPTON VETERAN ADMINSTRATION MEDICAL CENTER
April 01, 2009- September 2013
Sterile Processing Technician
•
EDUCATION HOMESCHOOL- YORK COUNTY -GRADUATED
• WARRIOR LEADERSHIP COURSE- Camp Shelby, MS – Completed
• INTERNATIONAL ASSOCIATION of HEALTHCARE CENTRAL SERVICE
MATERIAL MANAGEMENT (IAHCSMM)- Certified
• THOMAS NELSON COMMUNITY COLLEGE
REFERENCES SSG DARREN LOUDEN
United States Army
Supervisor
Page 2
Contact this candidate