RICHARD DOBBS
*** **** ****, *******, ******* *5121
H 205-***-**** C 205-***-**** abikmd@r.postjobfree.com
Analytical, fast-learning and motivated Professional with diverse
background
CAREER ACCOMPLISHMENTS:
. Obtained Series 6, 63 and 65 NASD Securities Licenses (Wachovia, 2007)
. Top 1% in Deposits (5 out of 659) in the Mid-South Region (Wachovia,
2007)
. Top 10% in Loans officers in Closed Loans YTD in the Mid-South Region
(Wachovia, 2007)
. Top Consultant in Market - 2 periods (Wachovia, 2006)
. Member of Council of Champions (Liberty National, 2005)
. Torch Club (top 10% of Agents) (Liberty National, 2004 and 2005)
EDUCATION:
Jacksonville State University, Jacksonville, AL
Bachelor's Degree in Computer Science, 2002
. Overall GPA of 3.5 and Information Systems Concentration GPA of 3.5
. Selected to participate in Knowledge Systems Lab research in
collaboration with NASA.
PROFESSIONAL EXPERIENCE:
Application Analyst / Lead Software Tester / Junior Programmer
Hubbard Systems, Birmingham, AL Feb 2008 - Present
. Analyze all incoming requests, gather relevant information and provide
immediate solutions or determine the appropriate course of action and
assign to the relevant people who are responsible over the requested
area
. Create and execute test cases to ensure technical accuracy and user
satisfaction. Recreate and translate newly reported issues into highly
detailed reproductions steps. Assist in interpretation of client
requirements and propose logic needed to meet the indicated requisites.
Create logical and innovative solutions to complex problems and
provide input on possible implementation.
. Perform programming assignments under general supervision of Lead
Developer. Assist in maintaining and modifying code. Use prescribed
specifications to aid in developing detailed programming logic. Assist
in debugging code to analyze software performance and inspect for
potential deficiencies/inaccuracies, correcting as needed based on
management's approval.
. Example projects would include ways to reduce processing time
dramatically on routine operations, preventing user-manipulation of
information by gaps in data security, create data validation algorithms
to prevent possible redundant writes of records and methods to enforce
data normalization on previously de-normalized data.
Licensed Financial Specialist / Small Business Specialist
Wachovia Bank, Birmingham, AL 2006 - 2007
. High-profile consultant position accountable for soliciting personal /
business products and cultivating relationships with clientele.
Developed innovative approaches which were used during initial contact
that would gain clients' interest and trust along with establishing
rapport that led into further selling opportunities.
. Strong focus on relationship development with existing and potential
clients in the Small Business sector. Accomplished by teleconsulting
and on-site visits with business owners with emphasis on providing
exceptional levels of knowledge, products and services. Through these
efforts and by using creative marketing techniques, millions of dollars
in growth was experienced with the additional assets attained.
. Communicated in ways that were persuasive to customers and clearly gave
them an understanding of all benefits they would experience with their
affirmative decision. Anticipated client concerns along with
objections, overcame obstacles and created a level of confidence
customers valued and appreciated.
Life Insurance Agent / Annuity Specialist
Liberty National Life, Oneonta, AL 2003-2005
. Retained and established new lines of business through cross-selling
and acquisition. This was achieved by interacting with existing
clientele, engaging prospective customers and by thoroughly assessing
wants and needs. Adapted dynamic styles based on client behavior and
accommodated varying schedules with flexibility.
. Through a combination of a highly professional image, articulate
communication of available options and the benefits of what each
decision would entail, helped negotiate comprehensive packages to
surpass customer expectations.
Attached: Information on Career Path Progression
*** Supporting documentation available upon request for Career
Accomplishments ***
Details on Career Path Progression
I. Reason for leaving Liberty National - Lack of job satisfaction,
prestige or stable income
. Path Change from Sales to Banking - Transition to more stable
income
II. Reason for leaving Wachovia - No opportunity for advancement without
moving to new market (West Coast)
. Path change from Banking to IT - Returning to opportunities more
pursuant with college Degree
III. Concerns with Hubbard Systems - Steady migration of key employees
along with diminishing client base and reduced company resources.