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Customer Service Manager

Location:
Cedar Rapids, IA, 52411
Posted:
October 19, 2010

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Resume:

Accounting Manager . Financial Analyst

Experienced and goal-oriented financial professional with a demonstrated

track record of leading the preparation and analysis of financial reports

to summarize and forecast financial position. Proven expertise in driving

efficiency and productivity through evaluation of systems and

implementation of process improvements. Strong PC/spreadsheet skills with

excellent multi-tasking and organizational aptitudes. Effective

communicator committed to support the achievement of overall corporate

goals and objectives.

Core competencies include:

Accounting Management Cash Management Government Accounting

Financial Analysis Budgeting Regulatory Compliance

Forecasting Cost Analysis Efficiency Improvements

Career Experience

VANGENT, CORALVILLE, IA, 2007 - 2010

Program Control Analyst

Developed monthly program cost and revenue budgets and forecasts tracking

and analyzing budgeted, forecasted and actual costs for Government

contracts. Reviewed labor, travel and material charges for appropriate cost

coding. Generated analytical reports to provide to key management, Program

Controller, and Contracting Officer. Coordinated appropriate revenue

recognition methods with the Controller and Business Management. Worked

with program staff to establish and monitor performance metrics. Reviewed

subcontract/vendor invoices and coordinated any discrepancies with

procurement. Participated in the development of modification and/or follow-

on proposals. Identified and ensured compliance with the financial terms

and conditions of the contract.

Key Achievements:

> Cut 4 project billing lead times from over 6 months to 10 days.

> Chosen to be part of Vangent Crisis Management Team

KWAJALEIN RANGE SERVICES, Huntsville, AL, 2004 - 2007

General Accounting Supervisor

Managed all aspects of General Accounting including month-end closing,

ledger and bank reconciliations, Recreation Accounting, and preparation of

KRS Financial Statements. Prepared and reconciled the government vouchers

and analyzed contract value/funding/billing. Oversaw the general

accounting, accounts receivable, and cash departments; supervised a staff

of 10.

Key Achievements:

> Recipient of the KRS Presidential Award for Achievement, January 2006.

> Contributed to the management and operations of an interim banking

facility on Kwajalein.

> Established reputation as "go-to" person for information in Finance on

Kwajalein.

> Streamlined the cash reporting process from individual facilities to

the Accounting office.

> Certified Six Sigma Yellow Belt.

EU-TEC NUTRITION, Maquoketa, IA, 2001 - 2004

Controller/Office Manager

Compiled and analyzed all financial statements and monthly reports.

Managed all cash receipts, disbursements, and deposits. Reconciled all

general ledger and bank accounts and prepared and modified yearly and

monthly budgets. Developed company advertising plan and presentation, and

coordinated trade-show booth design and show setup.

Key Achievements:

> Reduced closing process from 1 month to 1 week.

> Implemented total accounting software conversion.

> Consistently interfaced with company share-holders to provide key

financial information.

> Selected by management for international training excursion.

EXPRESSCLOSE.COM, Davenport, IA, 2000 - 2001

Staff Accountant

Carried out general ledger functions, including account analysis and

reconciliation, journal entries, and AR/AP. Prepared financial statements.

Key Achievements:

> Consistently met deadlines while demonstrating strong analytical and

problem-solving skills to achieve corporate objectives.

> Managed cash receipts in excess of $800,000 daily.

> Trained 3 employees in customer service and payment of independent

agents.

Education

BACHELOR OF SCIENCE, ACCOUNTING (2000)

UNIVERSITY OF NORTHERN IOWA - CEDAR FALLS, IA



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