Customer Service Assistant

Haley Shuman **** Greeland Dr.

Phone: 832-***-**** Loveland, CO 80538

CAREER SUMMARY

Two plus years experience as an exceptional Assistant with strong working

knowledge of Microsoft. Possess outstanding customer service competency,

and excellent communications skills, oral and written. Capable of meeting

deadlines as well as work in a fast paced environment. Motivated and

driven to succeed in multiple environments. Influential team player, self-

motivated with excellent work ethics.

SKILLS

Team Player with high level of personal and Computer Literate

professional integrity Microsoft Word

Professional written and verbal communication Microsoft Excel

skills Microsoft Power Point

Positive attitude and great work ethic Microsoft Windows 2000

Ability to multitask and adjust workload

according to changing priorities

Great organizational skills

Proven ability to pay close attention to

detail

WORK EXPERIENCE

Mountain Land Collections - American Fork, Utah 07/2009 -10/2010

Administrative Assistant

Assistant company President with administrative functions, including faxing

and making copies of personal documents. Greet visitors and answer phone

calls. Enter data into company database including importing from Excel.

Receive and process payments on behalf of clients.

Mentoring of America - American Fork, Utah 08/2008 -

06/2009

Compliance Representative

Take telephone orders from customers and enter them into computer system

while discussing sales guidelines with customers to assure they are in

compliance with company procedures.

City of Cedar Hills - Cedar Hills, Utah 04/2008 - 08/2008

Clerical Assistant (Temporary Assignment)

Scan manual documents for retrieval into online system. Set up organized

personnel files for City Manager.

Stuebner Airline Veterinary Clinic - Spring, Texas 09/2006 - 08/2007

Veterinary Assistant

Assist veterinarians and technicians in performing surgeries and caring for

animals. Responsible for assuring a good experience for animals and their

owners at the clinic. Feed and medicate animals on a timely basis on

weekends.

EDUCATION

. Lone Peak High School - Highland, Utah Graduated 2008

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