Customer Service Accounts Payable
Resume:
Ettore J. Toro
Granite Bay, CA 95746
*********@*****.***
Objective
A challenging position as a Manager at a growth-oriented firm which will take advantage of my skills
and allow me to acquire new abilities.
Skills
Customer Service
• Providing the customer with easy an effective problem solving ideas and solutions, while
maintaining the company's best interest in mind
• Having the customer's interest and satisfaction as a main focus
• Ability to apply problem solving skill in fast paced, challenging environment
Bilingual
• Fluent in both Spanish and English language
• The ability to communicate effectively with people from different countries and backgrounds
Computer Based Skills
• Proficiency in various computerized programs including Microsoft Word, Excel, Power Point,
Access
• Ability to learn and adapt to new computer programs for the execution of daily task
Professional Experience
Administrator
Parana Animal Hospital, San Juan Puerto Rico
July 2003-August 2010
• Responsible for verifying payroll calculations, deductions, overtime and hourly rates
in conjunction with the accounting firm
• Rendering Tax Payments on a monthly and yearly basis
• In charge of employee scheduling, arranging days off and rescheduling sick days
• In charge of evaluating, hiring, and dismissal of employees
• Overlooking order and inventory list to ensure accurate use of company resources
• Responsible for accounts payable and accounts receivable
• In charge of scheduling overall maintenance and cleanliness of the facility, along with
the purchasing of new equipment as needed
• In charge of the customer service department, receiving and solving complaints, and
making payment plans for customers
• Responsible for the maintenance of company computers, addition of new portals and
servers to the network
Collector
North Concretes, San Juan Puerto Rico
September 2005-October 2006
• In charge of accounts payable; phone calls, collection letters
• Able to acquire an increase of up to 30% in the accounts payable department,
increasing company's revenue
Education
Business Administration Program, Inter-American University,
San Juan, Puerto Rico 2003-2006
• Business Strategies
• Human Resources Management
• Business Administration
• Marketing Strategies
References
• Available upon request
Contact this candidate