Quality Assurance Project Manager
Resume:
Priya Narahari
Ph: 480-***-****
Email: *********@*****.***
SUMMARY:
. 9 years of experience in quality assurance testing console, designing
test plans & developing company QA standards.
. Very strong business domain knowledge of Payroll System, Health
Care/Insurance, Consumer Products, Order processing systems, Inventory
Management, Manufacturing, financial and Online Credit card processing
applications, Restaurant system.
. Experience in managing small or large testing team, includes
schedules, Resources, Timelines, Status Report.
. Experience in all phases of SDLC, STLC and Strong knowledge in
waterfall & agile methodology.
. Experience in developing Test Plans, Test Scripts and Test Cases in
automation and manual with QTP 8.2, Loadrunner 9.0, and QC.
. Experienced in GUI Automation, System testing, Functionality,
Performance, Stress, Load, Backend, Data Driven and Regression testing
of Client/Server (2-Tier), Multi-tier and Web based applications.
. Effective and experienced in oral and written communicator and
drafting skills with well developed presentation and leadership
skills.
. Excellent ability to learn things quickly, interpretation skills,
Quality oriented mind setup and test to break attitude and In-depth
knowledge of cost management, time management, risk management, and
integration management.
. Generating QA metrics report on each project and worked with white box
& black box testing; online beta testing.
. Proven ability to work independently and as a team member to assure
accomplishment of goals and objectives within challenging time frames.
COMPUTER SKILLS:
Operating Systems: Windows NT, Novell NetWare (4.0/3.5),
UNIX .
Programming Languages: PL/SQL, Korn Shell Scripting, Java, Visual
Basic
Web Technologies: XML, ASP, JavaScript, .NET, E-commerce,
PeopleSoft.
Databases: Oracle (9i/8i), MS SQL Server (2000/7.0),
MS Access (97/2000/2002), Mainframe.
Web/App. Servers:, Oracle Internet Application Server
(IAS), Apache Web Server, Tomcat, IIS. MS
project server.
Testing Tools & Packages: Win Runner, Load Runner, Test Director, Quick
Base, Track Record, and QTP, Empirix, Quality
Center, FogBugz.
Oracle Tools: Developer (9i/6i), Designer 6i, TOAD, and PL/SQL
Developer. Oracle Order Entry, Service,
Manufacturing, Inventory, Oracle Financials,
General Ledger.
Other Tools: JDeveloper, Power Builder, Visio, PVCS Version Manger
EDUCATION AND TRAINING:
. B.S. in Accounting, S.V. University, India.
M.B.A in Finances & Information System, Osmania University, India
Postgraduate diploma in computer applications.
. Object Oriented Programming in Java, Mesa community college, Mesa, AZ.
. Certified in Load Runner 9.0 suit, HP- Sky IT Group. Las Vegas NV.
. Certified in Mercury Automatic Testing Tools, InfoTech, Hyderabad,
India.
EXPERIENCE:
Quality Assurance Test Lead
Aug'08 -Present
Desert Schools Credit Union
Phoenix, AZ
Roles and Responsibilities:
. Analyze, Determine and Identified the QA Testing scope for Online
Banking applications, Register member online (New accounts opening)
application.
. Developed QA Process Framework, Standards, Test Plan, and Test Cases
for Ecommerce team.
. Developed Use Case Narrative Template for Development team (Gap was
identified) and Implemented Future Driven Development methodology
(Agile) for SDLC.
. Gathered business processes and translated them into functional
specifications for Test Cases and Worked with Third Party application
for data validation.
. Created Test Scenarios elaborate Test Cases to test the functionality
by Utilized FogBugz testing tool to manage of test cases and defects.
. Design, develop, execute and maintain automated test scripts using
DSFCU Test tool and worked closely with Development Manager to
identification, prioritization and resolution of issues.
. Documented the processes used for implementing new releases and
resolving upgrade problems and Participated in the upgrade planning
for by providing insight into QA objectives.
. Collaborated with Programmers on application specifications and system
enhancements to ensure appropriateness of design and Performed Manual
Testing prior to Automated Testing of the Application.
. Created Test Cases for black box & White box, System, User Acceptance
testing.
. Attended daily status meetings to discuss about the issues those are
identified.
. Provided timely status reports that maintain service level agreement
for delivery of quality service and Conducted the Sanity Testing for
each new release.
. Analyzed Functional Requirement Specification (FRS), System Design
Specification (SDS) documents for Plan level features and Attended
daily SCRUM meeting with ecommerce team.
Environment: Windows XP Professional/2000/NT4.0, PL/SQL, E-commerce,
Oracle, Share point (wiki), Java, .NET, MS-office, MS-Project Server,
FogBugz Version 6.1.34 (DB 630, Build 101), Corrillian.
Sr. Lead Quality Assurance
Jan '08 -Aug '08
PF Changs China Bistro
Scottsdale, AZ
Roles and Responsibilities:
. Responsible for Multiple projects as QA Team lead - Peoplexpress (HR
application), eBOG - Be our Guest (Gift card application), Call Center
(replacing Altcal phone with I3 phone), Managed Pay (Accounting
Invoices application), Treasure Automation (Treasure Department).
. Responsible for Automation & Manual testing, support QA team in all
projects and Site Admin for Quality center, Load Runner, QTP.
Specialized in automation testing.
. Developed QA Management Framework for EPO (Enterprise Project
Management).
. Using Quality Center did Bug Reporting, Defect tracking and Report
analysis.
. Motivating the peer analysts and group testers to meet the dead lines
by analyzing the required details on a module basis. Reporting the
test execution status in the Bug Review Meetings on a weekly basis
with the project group.
. Search on New QA tools, Methodology which will help PF Change Grow and
Developed QA Documentation Template like QA Summary, Weekly Status,
and Metrics to measure QA Team.
. Prepared the detailed test plan, automation test cases, and Automated
test scripts based on the E2E's, Wire Frames and requirements for
manual and automated testing.
. Utilized Quality Center for creating elaborate test cases (positive
and negative test cases), execution of test cases and defects tracking
with traceability matrix.
. Created data driven tests to validate the scenario with different test
data and Created and associated recovery scenarios to the test, to
pass up the popup windows and test scripts errors during execution by
using QTP and did black box & White box testing
. Update the Existing Test procedure according to new features and
Involved in development of the test sets for end to end scenarios,
moving them to the test lab, and executing the test sets in QC
. Logged the defects and track them using Quality Center and co-ordinate
with the development team to resolve the defects. Maintained defect
tracking and reporting using Quality Center.
. Interact with developers to resolve technical issues and investigated
the defects in the application.
. Attend SCRUM meeting everyday for updates on individual levels and
Used SQL statements to fetch the data from back end SQL Server.
Environment: Windows XP Professional/2000,PeopleSoft (EV3), QTP, .NET,
Quality Center, Load Runner, I3 Phone system, Altcal Phone System, Managed
pay, efax, Date file, Trintech, MS-office, Visio.
Sr. Lead Quality Assurance Tester
Apr '07 -Jan '08
Avnet Electronics Marketing
Tempe, AZ
Roles and Responsibilities:
. Performed functionality, System, Regression, Interfaces, back end,
negative, positive and User Acceptance Testing. Performed test
executions and prepared defect profile document using Quality Center.
. Managing all phases of testing for assigned components ensuring test
plans and test cases are completed and met business requirements.
Responsible for Multiple projects as QA Team lead.
. Creating and Generating System test scripts for different test
scenarios covering all aspects of project functionality. Working with
development teams investigating and correcting software bugs and
deficiencies based on the testing results.
. Creating test plan, Walk through, integration approach and strategy
document, test cases, scenarios, conditions and scripts, generated
system test scripts for customer services and Client.
. Configuration and content testing for web-based e-commerce application
and EMA and responsible for UAT session with business team,
presentation on UAT session for end -users.
. Performed Production Validation once implemented and Assist the
project manager with managing the work of Test Analysts during test
preparation and execution activities.
. Ensure that testing is on time and communicate to the project manager
when the timeline or deadline is impacted. Used Load runner to testing
Load on website.
Environment: Windows XP Professional/2000/NT4.0, PL/SQL, E-commerce,
Oracle, Lotus same time 7.5, Mainframe (Genesis), Java, Quality Center, MS-
office.
Sr. Quality Assurance Tester
Sept' 06- Apr '07
CIGNA HEALTH CARE
Phoenix, AZ
Roles and Responsibilities:
. Reviewed business requirement documents and the technical
specification and attending Functional Design Document (FDD) review
meeting with Business analyst.
. Created different type of test scenarios to test the functionality,
system, integration, UAT, E2E and work as team member in building
new Database for viewing application process
. Responsible for testing process and creating test scripts for the
Blue Card applications. Creating Duplicate Data and testing all
scenarios of Web side application for Blue Card, StarBridge Choice
II Plans, and StarBridge Select.
. Testing enhancements in GUI for every release with different
Department like (Customer services, Administration) and Tested the
new Database with different client like Starbridge Choice II Plan
clients, Starbridge Select clients.
. Responsible for writing and execution of Test Plans, Test Scripts,
Test Cases, from the Functional Requirements and Design
Specifications and Created various negative and positive tests.
Wrote and executed SQL queries to insure data integrity to meet
user requirements.
. Responsible for entire process of Release Management with multiple
projects at time. Bug Reporting, Defect tracking and Report
analysis was done by using Empirix testing tool
. Wrote test plans that detailed testing scope, strategy, hi-level
test requirements, and required resources with time frame and
Identified the functions in the application to be tested based on
importance.
Environment: Windows XP Professional/2000/NT4.0, SQL, Empirix, .NET,
PowerStepp, MS-office, Test Director.
HSBC Bank
Oct'05 - Sep'06
Sr. Quality Assurance Tester
Scottsdale, AZ
Roles and Responsibilities:
. Responsible for preparing test plan, positive and negative test cases
and documenting test results in Test Director and entire testing
process for the Credit Card applications.
. Creating Data and testing all scenarios of client side application for
Visa, MasterCard and Discover to test enhancements for every release
with different Campaign.
. Work as team member in building new engine for paper application
process (APR Letter). Used SQL, UNIX and Shell scripting to fetch the
data from back end and Performed smoke testing system testing,
functional testing, regression testing.
. Automated the test cases for GUI, and tested the new engine with
different client like Discover, Visa, MasterCard, Amerquest and
Developed Database Test Script using Database checkpoint
. Responsible for functional, data, and regression testing for each
release of the application and Performed Production Validation once
implemented.
. Wrote test plans that detailed testing scope, strategy, hi-level test
requirements, and required resources. Using Test Director did Bug
Reporting, Defect tracking and Report analysis.
. Identified functions in the application to be tested based on
importance
Environment: Windows XP Professional/2000/NT4.0, SQL, UNIX, TOAD, and
Capstone, MS-office, Test Director, Shell Scripting.
Quality Assurance Engineer
Mar'04- Sep'05
Software Enterprises Inc.
Chandler, AZ
Roles and Responsibilities:
. Managed multiple complex Quality Assurance projects concurrently for
various software developments.
. Developed and created test plans, testing project scope, including
defect management, issue resolution and project plan to ensure on-
time, with-in budget completion of project deliverables.
. Worked with cross-functional teams dedicated to specific software
applications.
. Conduct client needs analysis (including business process design) and
strategic business assessments.
. Assisted users in user acceptance testing and training users.
. Created test plans, certification documents, test scenarios and test
cases.
. Querying of Oracle and SQL databases to identify adequate test data.
. Integration and transaction testing of Internet applications,
client/server systems.
Environment: Windows XP Professional/2000/NT4.0, Oracle 9i, FORMS 9i/6i,
REPORTS 9i/6i, PL/SQL, SQL LOADER, SQL*PLUS, Java, PL/SQL Developer,
Eclipse.
Quality Assurance Engineer
Dec' 02- Jan'04
Asset Technologies Inc.,
Scottsdale, AZ
Roles and Responsibilities:
. Monitored testing schedules to assure testing deadlines are met.
. Assure completion of testing lifecycle and perform configuration
management activities
. Perform Functional, Regression testing in a Client/Server environment
for Laboratory Information system.
. Develop Master Test Plans for Maintenance and Enhancement version
Release.
. Develop automated test scripts using Mercury Interactive Win Runner.
. Develop manual test plans using Mercury Interactive Test Director.
. Managed, troubleshoot, and upgrade Test Director Database and review
Specifications and Requirements.
. Analyze Laboratory Information system problems to assist with
determining root cause analysis.
. Ability to analyze and classify defects discovered during the testing
life cycle.
. Maintain, Update and create department procedures and lead Process
Improvement activities.
. Create client test plans to assist clients in testing product
enhancements.
Environment: Windows Professional/2000/NT4.0, UNIX, Oracle 8i, FORMS 6i,
REPORTS 6i, PL/SQL, SQL LOADER, SQL*PLUS, Oracle Designer, TOAD, dream
weaver MX 2004
QA Analyst Jan' 01-
Aug'01
Tosco
Tempe, AZ
Roles and Responsibilities:
. Performed lifecycle testing, from requirements to implementation.
. Executed functionality, UAT, and regression testing.
. Provided estimates, test strategies and written test plans,
including test cases and expected results, to project team in order
to insure satisfaction of customer requirements.
. Verified proper execution of code and advised programmers of results.
. Wrote, tracked and reported defects if test failed to meet expected
results, and retested corrected code.
. Attended requirement & code walkthroughs to ensure comprehensive test
plans.
. Coordinated testing efforts w/ developers to insure implementation
dates were met.
. Trained new testers on systems, procedures, and business rules;
continued to mentor testers after initial training.
Environment: Windows XP Professional/2000/NT4.0, Oracle 9i, FORMS 9i/6i,
REPORTS 9i/6i, PL/SQL, SQL LOADER, SQL*PLUS, Oracle Designer, TOAD, dream
weaver MX 2004
Test engineer Jun' 99 to
Apr' 00
Indian Overseas Bank Hyderabad,
India
Roles and Responsibilities:
. Worked as a test engineer on a pilot project for Y2K compliance.
. Primary responsibilities included system testing and user acceptance
testing.
. Prepared test plans for millennium testing.
. Conducted functionality, unit, integration and system testing on the
application.
. Run Test scripts to match Actual results with Expected result.
. Report Software Bugs to the Development team using Defect Reporting
Tool.
Environment: Windows 95, Visual Basic 3.0, COBOL, MS Access and SQA-Suite
INTER PERSONAL
. Discharged the job assigned efficiently and effectively to
satisfaction of Clients.
. Work efficiently either independently or as a member of a team and
strong will to learn.
. An effective team player with good analysis, problem solving skills
and self-learner with "can do" attitude.
. Ability to work quickly and to be able to change direction as
priorities change.
STATUS
U.S. Permanent Resident.
REFERENCES
Available upon request
Contact this candidate