Jessica A. Bailey
***** *. **** **, ********, AZ 85308
******.*********@*****.***
Summary Energetic office professional with four years of experience in Human
Resources and
administration of office operations. Strong computer experience with
Microsoft Word,
Excel, PowerPoint, Qqest, Compupay, PeopleSoft and PeopleTrak. Former
employers
have described me as a vibrant, dependable, people person with a get it done
attitude.
Excellent human resources background, including but not limited to:
applicant screening, employee orientation, payroll processing, safety,
training, and benefits
planning. Experienced in developing, evaluating and implementing policy and
procedure manuals.
Having completed my Associates Degree I am now currently perusing my
Bachelors
Degree to further my education and enhance my value to my employer.
Work Medical Front Office Administrative Representative September
Experience Parkway Medical, Scottsdale, AZ 2008-April
Creating policy and procedure manual for front office staff, 2009
updating forms, evaluating training procedures.
Processing and follow-up on credentialing applications and
re-credentialing materials for Physicians.
Create and maintain credentialing files for thirteen Physicians,
Nurse Practitioners and Physicians Assistants.
Processing payments for patient services.
Evaluate and confirm active insurance for patient appointments.
Receive, verify and process patient intake forms.
Patient scheduling
Assisting practice manager with various office projects as
required.
Staffing Assistant September
Lakeshore Staffing, Phoenix, AZ 2007-
Maintained all confidential employee files. June 2008
Processed new hire documents and completed employment
opportunity listings on multiple internet sites.
Payroll process by collecting timesheets, verifying hours and
forwarding accurate records to corporate office for final
processing.
Additional duties including, greeting and directing new hires,
managing and directing all incoming phone calls to the
appropriate staff members
Human Resources Coordinator August 2006
Scottsdale Camelback Resort, Scottsdale, AZ -September20
Worked in development of revised benefit programs, and 07
communicated benefit coverage and eligibility status to
employees.
Developed, implemented and refined complete new orientation
program for new employees.
Communicated and monitored deadlines and approval process for
employee performance reviews.
Established new and revised existing job descriptions for all
non-exempt employees.
Acted as ambassador with all employees to build strong internal
communications network.
Administered, implemented and monitored all advertising for
recruitment.
Pre-screened, monitored and reviewed all new applicant resumes.
Processed all new hire paperwork, as well as create and maintain
all permanent employee files.
Verification and preparation of all payroll reports prior to
processing.
Tracked vacation and sick time accrual for all company
employees.
Coordinated all employee terminations with payroll department.
Processed COBRA notices to eligible employees.
Previous Positions 2000-2006
Residential Asset Management, Administrative Assistant (Out of
Business)
Century 21 Metro Alliance, Administrative Front Office Call
Coordinator
G.B. Group, HR Coordinator
(Detailed description and references available upon request)
Education Bachelors Degree Business Administration, University of Phoenix 2010-current
AA in Business Administration, University of Phoenix
Business Administration, University of Nebraska, Omaha 2008 -2010
Human Relations, Metropolitan Community College, Fremont, NE 1998
1996 - 1997