Project Manager Software
Resume:
Brad T. Brenner
Allegan, MI *****
****.*******@**.****.***
HIGHLIGHTS OF QUALIFICATIONS
. Bachelor of Science in Computer Information Systems
. Security + Certified
. Performed over 4 years of customer support in Information Technology
. Government secret security clearance
. 22 years military experience
. Performed exceptional in many leadership roles
. Motivated self starter dedicated to a team atmosphere
PROFESSIONAL EXPERIENCE
DOD Civilian, Computer Technician
Army Continuing Education Systems Division, Fort Riley, KS
(11/2009 - Present)
Serving as the Information Management Officer, Telephone Control
Officer, and initial point of contact for all IT needs. Providing support
by troubleshooting and resolving a wide variety of hardware, software, and
network problems on personal computers, laptops, printers and peripheral
devices such as scanners, and personal digital assistants, flash drives,
cell phones, copiers, projectors, and related equipment. Using knowledge of
existing operating systems, utilities, procedures, languages, and tools,
provide first level customer application assistance to computer users in
solving problems associated with utilization, data communication and
software. Submitted and tracked trouble tickets of existing hardware.
Identify and request all automation requirements for education services.
Maintain accountability and security of all automation equipment. Managing
over 70 PC's over 3 different networks.
Automation Technician
Evolver & Axseum (DOD Contractor), Fort Riley, KS
(08/2009 - 10/2009)
Diagnosed and resolved computer problems; installed, configured,
troubleshoot, and maintained hardware and software ensuring information
security/information assurance policies, principles, and practices.
Submitted and tracked problem status through trouble tickets and work
orders for information systems and technology equipment in order to ensure
resolution. Develop, coordinate and assist in the operation of IT
equipment. Planned, organized and distributed PC's. Installed new software,
versions and updates; adapted, configured and tested computer software,
hardware and/or user systems for effective integration of software systems.
Analyzed software and data communication system failures and provided
assistance to computer users with account and password questions, file
restoration problems, hardware/software troubles, and networking problems.
Responded to email and answers calls required to assist users in PC
setups/configurations.
US Army (Retired)
World Wide
(09/1987 - 07/2009)
Served in many roles and leadership positions that included
functioning as a battalion or company Operations Sergeant for over six
years. Daily responsibilities involved administration, logistics,
short/long term planning, preparing and conducting meetings for higher
ranking supervisors and classroom instruction for upcoming missions and
important events. Served two years as Platoon Sergeant and Project manager
I coordinated and managed a 31 Soldier horizontal Engineer platoon,
accomplishing a variety of planned construction projects. Assigned three
years as a section sergeant and construction superintendant, managing 12
personnel by delegating daily engineering responsibilities for multiple
construction sites.
Assigned as brigade as Information Assurance Security Officer for over four
years. Maintained awareness of trends in information technology for
Directorate of Information Management, ensured proper fielding of new
equipment and information systems. Conducted random inspections of
information systems and work areas to ensure systems security, data
classification, and usage policies were followed. Installed operating
systems, application software, and performed weekly maintenance by
providing patches and updates. Assisted customers on different methods and
procedures to utilize software productivity tools to become more
proficient. Installed, upgraded, and configured off-the-shelf software,
hardware, and peripheral equipment. Determined hardware, software, and
communications capabilities for the brigade.
Web/Graphic Design Contractor
Site Solutions. Maricopa. AZ
(09/2001-06/2006)
Created and designed sample layouts for web sites based on knowledge
of layout principles and aesthetic design concepts. Produced graphics and
illustrations used on corporate websites and product marketing material.
Conferred with clients and supervisor/business owner to discuss and
determine layout design. Compiled and created interactive marketing compact
disks of client's products for disbursement at retail trade shows.
EDUCATION/ TRAINING
Columbia College Bachelor of Science - 03/2009
Columbia, MO Major - Computer Information Systems; Minor -
Business
Magna Cum Laude
Sep 2010 Security + Certification
Mar 2010 Information Assurance Fundamentals
Jan 2010 Information Management Officer Course
Apr 2000 Information Assurance Security Officer Certification
Crs.
Aug 1999 Instructor Trainer Course and Small Group Instructor
TECHNICAL SKILLS
Advanced Computer Proficiency Skills: Intermediate Computer
Proficiency Skills:
- Microsoft Office 2003 & 2007 - Database design, development &
management
- Web/Graphic Design and Publishing (Microsoft Access)
- Microsoft Front Page - Microsoft Windows 7
- Microsoft Windows XP & Vista - Adobe Photoshop
ACHIEVEMENTS
Jan 2009 Nominated by SAME Anchorage, Alaska Post for 2009 Sturgis
Medal
Sep 2006 Inducted into Alpha Sigma Lambda National Honor Society
Sep 2004 AUSA Commendation for Brigade Drill Sergeant of the
Quarter
1987-2009 Numerous military honors
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