Customer Service Sales

iffani N. Vasinko

T ********@*****.***

*** * ************ *****, ********, Illinois 60074, 847-***-****

Education

Southern Illinois University Carbondale (SIUC)

Bachelor of Science, May 2009

Major: Speech Communication, Specialization: Public Relations

Minor: Marketing

Work Experience

Management Trainee, January 2010 present

Enterprise Rent A Car, O’Hare Airport

Recruited for Best Person Program in preparation of being promoted

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Train and develop new employees and interns

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Provide customer service to a diverse clientele in a fast paced environment

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Results oriented sales professional, rated in top ten of management training team

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Participate in continuing education to learn the business from the ground up

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Intern, May August 2009

Carbondale Main Street (improves/promotes the downtown district), Carbondale, IL

Updated all members databases through cold calling and personal contact.

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Solely implemented and organized new software for database management.

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Activities

Delta Zeta Sorority, January 2006 May 2009

Recruitment Counselor, Fall 2008

Ÿ Hired by Panhellenic Association to guide potential new members during

formal recruitment workshops.

Ÿ Acted as a non biased delegate to ensure all participating sororities were

following regulations.

Social Chair, January – December 2007

Ÿ Planned and organized events

Ÿ Coordinated event insurance, entertainment, food, and transportation

Public Relations Students Society of America (PRSSA), January – December

2008

Website Committee Member

Collaborated with team to design and promote new PRSSA chapter website.

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Interviewed and researched other committees to publicize their activities.

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Fundraising Committee Member

Collaborated with team to plan and produce 2 day Haunted Trail event that

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yielded over $1,000 in profit, half of which was donated to the Susan G. Komen

For the Cure foundation.

Communicated with local businesses to obtain donations for event.

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Solicited donations for local pantry during food drive.

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Pyramid (the student run public relations agency), August December 2008

Hired by Pyramid to provide focused and high quality PR service to client,

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Alumni Association.

Created press releases for class ring sales.

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Designed marketing plan for Goodnight Carbondale, a DVD of the greatest

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moments in SIU sports announcing.

Assisted past students in joining Alumni Association at various events.

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Set up, distributed brochures, and greeted guests at Distinguished Alumni

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Ceremony event.

Computer Skills

Ÿ Indesign, Photoshop, Microsoft Office

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