Customer Service Manager
Resume:
Collene R. Reynolds
San Antonio, TX 78239
***************@*****.***
Objective:
A part time position in accounting or the insurance industry
that would allow me to contribute to the growth and success of
the company via my skills and dedication to whatever I
undertake.
Employment History:
Accountemps/Office Team, Robert Half Temporary Agency
San Antonio, TX
2007-2009 Various Office Assignments
Data entry, mail, stuffing envelopes and packets.
Precision Wire Forms Corporation/HBE Imports, Inc.
Schoolcraft, MI
2006-2007 Purchasing, Accounts Payable
Assistant to Plant Manager, Quality Manager, Shop Supervisor. Answered
phones, purchased raw material, shop supplies and office supplies for Three
Rivers and Schoolcraft plants. Entered accounts payable invoices, entered
information for all shop order runs, monthly sales, completed month end
reports. Back up for Shipping Dept. Numerous other tasks because of being
only office support for the Schoolcraft plant.
J. M. Wilson Corporation
Portage, MI
1996 - 2006 Senior Underwriting Technician
Issue new and renewal commercial insurance policies and all corresponding
transactions during the coverage dates of these policies. Bill premium
through computer billing system. Correspond with agents, insurance
companies and other J.M. Wilson branches. Oversee and assist three other
technicians and prioritize workload.
Stafford-Smith
Kalamazoo, MI
1991 - 1995 Service Dept. Dispatch/Accts. Receivable
Received incoming service requests and dispatched to servicemen via 2-way
radio. Invoiced all service calls, ordered parts to complete service calls,
and logged vehicle usage for cost analysis.
Education: High School Diploma
Major: Business/Commercial
Three Rivers High School MI
Skills and Abilities:
I am knowledgeable in accounts receivable/payable, payroll, purchasing,
scheduling, customer service, and inventory control. DISC Profile,
Professional Training Dynamics, Customers First Seminar, CISR Classes.
Microsoft Word and Excel, Lotus Notes, Microsoft Windows Professional XP,
Docucorp Document Maker, AS400 Rumba, Policy Editor Automated Billing,
Rackley Rating System for quoting, MAS90.
Notes and Other Information: I am responsible, caring, detail oriented and
dependable.
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