Customer Service Management

Location:

Posted:

October 19, 2010

********@*****.***

Daniel Verarde

Objective

To contribute a strong background of experience, along with education and

excellent organizational skills, to your company.

Technical Skills/Proficiencies

Computer skills

MS Office

WMS systems

Phone etiquette

Customer Service

Experience

Nov. 2009 - Sept. The Home Depot Tracy, Ca

2010

General Office Associate

Prepare pre-receiving paperwork for the receiving floor

Determined the priority shipments from the average shipments

Daily use of WMS: Warehouse Management and Performance Management Suites

Performed in-house customer service

Created receiving LPN's as needed

Canceled Advance Shipping Notices as needed

Sept. 2007 - Sept. Far West Labs Riverbank, Ca

2009

Field Technician

Collect water samples for privately owned lab

Maintain records for the samples I collected daily

Maintain a monthly, quarterly, and annually route

Keep a daily log of mileage traveled for daily tasks

Education

ITT Technical Lathrop, Ca Associates of Science

Institute

Computer Networking Systems

Intro to Personal Computers, Problem Solving, and Various Operating System

classes including Windows and Linux

Completed degree September 2009.

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