Customer Service Supervisor
Resume:
Ryan Bentz
Stockton, CA *****
Mobile Phone: 209-***-****
Secondary Phone: 209-***-****
E-mail: abik3h@r.postjobfree.com
OBJECTIVE
Join a growing company with stability and growth within the organization.
Have a job that I can look forward to going each and every day.
WORK EXPERIENCE
Student Accounts Representative Kaplan College
Stockton, CA
July 2009-June 2010
> Accounts Receivable in the Business Office
> Responsible for all incoming payments for 500 in school students
> Responsible for collecting past due accounts on out of school students
> Counseled enrolled students face to face on money management
> Balanced daily books for cash, checks and credit cards
> Responsible for daily deposits to the bank.
Loan Repayment Specialist Edfund
Rancho Cordova, CA
Aug. 2006-Oct. 2008
> Working with defaulted loans from college students.
> Call Center atmosphere working on a team
> Assisting students to get loans on track for repurchase from the
government.
> Cold calling, taking calls, skiptracing
> Speaking with employers, wage garnishment, financial planning
Customer Service / Admin Assistant Hamilton Ellis Real Estate
Stockton, CA
Apr. 2005-Jun. 2006
> Answering phones, processing loans, setting up appointments, answering
emails, filing paperwork. Accounts payable / receivable.
> Did all the prep work with the homeowners to have a refinance done on
their house. Unfortunately, this company went under in June, 2006.
Tax Collector DCS, Inc
Lathrop, CA
Feb. 2003-Apr. 2005
> Locating and contacting delinquent taxpayers from all over the
country.
> Facilitating their repayment to avoid garnishments or possible
imprisonment.
> Telecommunications 8 hours a day, speaking with 100-150 different
people a day.
> Sometimes had to speak with employers, neighbors, relatives, and
friends.
EDUCATION
California State University, Stanislaus __48__ units completed
August 2002
High School Diploma
June 2000
AWARDS
Collector of the Month June 2004 EdFund
#1 of 170+
Collector of the Month Dec. 2004 EdFund
#1 of 170+
Nominated Most Inspirational Dec. 2007 EdFund
Employee of the Month Dec. 2009 Kaplan College
Employee of the Quarter Jan.-March 2010 Kaplan College
REFERENCES: Personal and professional references are available on request.
REFERENCES:
1. Elizabeth Crawford 209-***-**** Kaplan College
Former Supervisor
Personal and Professional Reference
2. Ervin Smith 209-***-**** DCS, Inc.
Former Supervisor
Personal and Professional Reference
3. Tony Bandanza 512-***-**** Texas Guarantee
Former Supervisor, Edfund
Personal and Professional Reference
Contact this candidate