Customer Service Sales Representative
Resume:
Lucy Ashworth Perry
Grand Prairie, TX 75050
*********@*******.***
Career Objective
Open to any opportunity in my areas of expertise. Experience in areas of
healthcare recruitment, general staffing, human resources, office
administration, real estate, sales, and customer service. I bring an
intense attention to detail, excellent written and verbal skills, critical
thinking and problem solving skills, and a strong work ethic. I also
possess a proven track record for building strong client and customer
relations.
Education
University of Texas at Arlington
BA in Interdisciplinary Studies
Anticipated graduation date: May 2011
Work History
Neiman-Marcus Direct 10/2010 - Present (Projected end date 1/2011)
Recruiter (Seasonal)
. Hired as a seasonal employee to assist HR department with high volume of
seasonal hiring needs
. Recruit candidates for seasonal call center and warehouse positions
. Review resumes submitted through company website and job boards to
identify qualified candidates
. Conduct phone screen and schedule interviews
. Conduct face to face interviews with qualified candidates
. Administer assessments and review all results
. Seek out untapped recruiting resources
Apartment Finders 10/2000 - 03/2006, 02/2010 - Present
Licensed Texas Real Estate Agent and Apartment Locator
. Work in highly competitive 50/50 commission compensatory environment
. Obtained client leads through broker purchased multi-media advertising,
self marketing and referral base
. New Agent trainer for Arlington location
. Design and implement training program for new agents
. Assessed needs of clients as it pertained to apartment and housing search
. Assisted clients in matching desired criteria to available apartments
through Apartment Locator Network
. Exercised and followed all Fair Housing laws as they pertained to
apartment locating
. Escorted clients to preview properties and act as consultant during the
leasing process
Kelly Engineering/Professional Services 07/2010 - 08/2010
Contract Assignments
Broadview/ADT Security - Contract Field Recruiter
. Recruit field sales professionals for high volume residential, small
business, and builder technology divisions
. Source new applicants from internet job boards, company website, and job
fairs
. Review applications to determine candidacy and eligibility for positions
and schedule phone interview
. Certified in Targeted Selection interview process
. Conduct Targeted Selection interview with candidates
. Review information with hiring manager and schedule face to face
interview
Staff Care 6/2009 - 11/2009
Recruitment Consultant
. Acquire new physicians, nurse practitioners, and physician assistants for
Staff Care with locum tenens assignment interest and availability
. Contact, develop, and follow up with prospective healthcare providers
through a variety of marketing sources including cold calls, internet
leads, and provider referrals
. Work in dial intensive environment, making an average of 75 calls per day
to accomplish team objective
. Maintain and update provider recruiting information in in-house computer
database
. Establish and maintain communication and rapport with providers to
encourage long term working relationships
. Work closely with Territory Sales Representative and Account
Representative to ensure placement of provider is cohesive and mutual
. Educate providers on licensure, credentialing, malpractice approval
process, and act as liaison during locum tenens placement
PHNS 4/2008 - 6/2009
Healthcare Recruiter
. Managed recruitment efforts for Health Information Management Services
division for major hospital outsourcing company
. Primary contact for all recruiting of hospital coders and medical records
personnel
. Recruited entry level to director level positions
. Obtained job orders and necessary approvals from all levels of management
for new positions
. Source candidates and perform initial prescreens to verify experience and
credentials
. Administer appropriate pre-employment assessments and review results
. Communicate with candidates regarding testing and interview schedule
. Assist managers with general hiring processes and interview scheduling
. Oversee employee completion of new hire paperwork
. Assist current employees with general HR issues and questions
. Post all positions on appropriate job boards
. Identify new resources for finding potential active and passive
candidates
. Comply with all HIPAA policies
. Manage database of all new candidates
. Draft offer letters
. Conduct appropriate background screens and comply with all compliance
policies
. Responsible for implementing new employee onboarding process
. Compose and distribute company-wide newsletter
. Remain current on federal and state human resource related issues
All Medical Personnel 03/2007 - 3/2008
Partnership Recruiter
. Responsible for recruiting employees for temporary and direct hire
positions in the healthcare industry for national and managed vendor
accounts
. Identifying active and passive candidates through sourcing efforts on
internet job boards, local vocational schools, referrals, and active
candidate database
. Identify new recruitment resources and implement recruitment plans for
different accounts
. Conducting phone interviews and guiding candidates through the virtual
recruitment and hiring process
. Maintain constant contact with clients and manage any and all action on
account
. Foster positive and trusting rapport with both clients and employees
. Proactively seek out direct hire opportunities with clients
. Personally responsible for six direct hire placements after six months
with the company, resulting in over $30,000 gross profit to Managed
Vendor Account group
Adecco Employment Services 03/2006 - 03/2007
Office Supervisor
. Schedule and pre-screen candidates for employment
. Create marketing strategies for recruitment needs in both office/clerical
and light industrial arenas
. Conduct interviews of candidates
. Complete background checks prior to candidate start date
. Ensure audit compliance for new hire paperwork
. Conduct site safety evaluations on prospective and current clients
General Office and Computer Skill
Excellent communication, language, grammar, and usage skills
Experienced small group and public speaker
Type 50-60wpm
Heavy phone communication
Ultipro
Bullhorn
SBDev
MS Office (Word, Excel, PowerPoint, Outlook)
Internet Applications
Oracle
AS 400
REO 2002
Custom Match
Apartment Locator Network (ALN)
Resume composition
Service Organizations
Big Brothers Big Sister of North Texas - Big Sister Mentor
Arlington Alumnae Chapter - Delta Delta Delta Sorority - President
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