Efrain Zarate
Lancaster, TX *****
******@*********.***
SUMMARY
Bilingual Data Entry Specialist with over 15 years experience in the
Insurance Industry. Highly accurate and detail oriented, with a proven
ability to manage multiple responsibilities in a fast-paced, deadline
driven environment. Outstanding team player, focused, ethical and
efficient, able to effectively prioritize work in an organized and
systematic manner.
PROFESSIONAL EXPERIENCE
AETNA, Arlington, TX 1993-2010
(Aetna acquired Nyl Care in 2000)
Records Processor (2001-2010)
o Provided Data Entry support for Underwriting and Sales departments.
o Assisted brokers by updating customer information in internal computer
tracking system (RABBIT).
o Loaded contract and financial information into the RABBIT system for
the Underwriting department.
o Recorded enrollment fees and monthly payments on a daily basis.
o Maintained accurate data logs and compiled reports for underwriters.
o Managed supply inventory and maintained office equipment, printers and
copiers for various departments.
o Cross-charged appropriate departments on a rotating basis for paper,
toner and supplies.
o Built and maintained relationships with sales, support,
administration, brokers and sales.
Mailroom Clerk (1993-2001)
o Transported mail from the US Post Office to the internal mail sorting
center.
o Opened, sorted and distributed mail, which included payments, to the
appropriate departments throughout the company within 24 hours of
receipt.
o Logged and tracked and delivered all incoming certified and overnight
mail before noon on a daily basis.
o Calculated postage and ensured all overnight, certified and USPS mail
was sent.
o Created packets for Marketing department.
o Processed employee ID badges.
o Maintained copiers, printers and supplies.
EDUCATION
N.R. Crozier Tech High, Dallas, TX