Project Manager Management

MEENAKSHI SAMBASIVAM

*****, ********* **, *********, ** 95014

Mobile: 408-***-**** Email: ***************@*****.***

summary

Highly technical and motivated Certified Project Management Professional

(PMP) having 11+ years of well-rounded IT industry experience.

5+ years of experience in managing complex time/budget bound IT programs &

projects and 6+ years of technical experience in active software

development using scrum methodologies.

Experience in collaborating with & managing global offshore team, business

analysis, solutions design, data modeling and system integration with third

party solutions.

Experience in Enterprise wide project implementation for customers from

different verticals such as Finance, Healthcare, Biotech, Manufacturing and

E-Learning.

Experience in IT and operations for web applications in Enterprise and SAAS

Model.

Progressive, multi-tasking, analytic thinking with excellent communication

skills and adaptive to new technologies.

Technical Skills

Project Management MS Project, Visio, Microsoft Excel, Microsoft PPT and

Tools custom proprietary tools.

Project Development/ Microsoft Visual Studio .Net(2003, 2005), Visual

Debugging tools Interdev, Eclipse, FrontPage, ColdFusion Studio, Toad,

PLSQL Developer, Fiddler, Wireshark, FileMon, RegMon,

Crystal Reports

Programming Java, JSP, JFC, C, C++, VC++, MFC, Visual Basic, C#,

Languages/Web skills .net, VBScript, JavaScript (Server and client side),

CSS, Perl, ColdFusion, XML, DHTML, HTML, SOAP, WSDL,

WebServices, DOM, AJAX

RDBMS Oracle 8i/9i/10g, MSSQL Server 2000/2003, MySQL,

MSAccess

Source Control Systems Subversion (SVN), WinCVS, Perforce, Visual Source Safe

Professional Experience

SumTotal Systems Inc, California. (Held various roles as described below)

May 1999 to August 2010

Lead SW Engineer / Project Management Consultant, Sustaining Engineering

Group (April 2006 to August 2010)

Sumtotal is a E-Learning Company that provides enterprise solutions to

manage, deploy and optimize talent, learning and performance to achieve

business results for the companies through SAAS and Enterprise

installations. Performed the following in this role.

. Primarily responsible for analyzing the requirements and scoping the

medium to large scale projects. Engineering projects include

integration of third party solutions, release of newer versions of

the core product, special customer assignments, etc. Project

management work spans from collaborating with multiple Business Units

of enterprise customers and working with SumTotal's Marketing, PS and

offshore development teams.

. As a Lead Engineering Project Management Consultant, created Fail-

proof processes for repetitive tasks such as periodic service package

and maintenance pack releases.

. Planning and execution of seamless upgrade of E-Learning solution

across the globe for premium enterprise clients.

. Data mapping between customer's legacy system and SumTotal DB and work

with offshore team to develop custom data migration tool.

. Analyze and provide quality/ innovative solutions and resolve client

issues within the agreed SLA.

. Provide guidance to the technical support engineers and the off-shore

Development/QA team.

. Responsible for unit testing, functional testing and documentation of

fixes developed for strict no-offshore customers.

Environment: VMware ESX, Server side JavaScript, C#, .Net, Web

Services, Client side Javascript, Oracle 9i/10G, SQL Server 2000

and 2005, Windows 2000, Windows 2003, CVS, SVN

Lead Implementation/Project Management Consultant - Professional Services

(March 2004 to March 2006)

Lead Implementation Consultant/Project Manager in relation to deployment of

the Docent/SumTotal Systems e-Learning product suite. Worked on the

business analysis and performed hands-on work in the capacity of Project

Manager, Product Specialist, Business Analyst, Technical Consultant often

assuming more than one role throughout the project life cycle. Handled

multiple customer projects simultaneously by effectively managing the

schedule and resource conflicts.

. Managed the full product life cycle including initialization, planning,

conducting client workshops, requirements gathering, scoping,

functional and technical design specification documents, execution,

monitoring and controlling and closure using Agile methodologies.

. Wrote and executed Statements of work, change requests, RFP's and

proposals. Managed resources, budget, scope, schedule and client

expectations during project execution.

. Prepared the reports needed for upper management, customers and audits.

Produced white papers on lessons learnt and best practices for PMO

purpose during the closure of the projects.

. Analyzed and proposed custom solutions to meet the client business

requirements.

. Managed the efforts from offshore team for development and quality

assurance of custom built features.

. Responsible for all technical completion of customer solutions and

strategies based on the analysis of the client's business goals. This

includes defining the customer requirements, provide both engagement

and technical leadership to the client or a cross functional team.

. Provided Onsite implementation support during installation,

configuration, documentation and validity of the product suite.

Responsible for the technical training and user training of the product

suite to the client.

. Define, design, QA and implement the system integration, data migration

and data synchronization. This includes writing custom database scripts

for import and export of data between databases and performance tuning

of scripts and databases.

Technical Lead / Consultant - Professional Services (September 2001 to

February 2004)

Started as a technical consultant and moved on to the Technical

Lead/Project Manager role within a short period of time and performed the

following.

. Participated in pre-sales phase and provided technical support for the

sales team members.

. Involved in customizing/upgrading the application to fit customer's

requirements that includes changes in GUI, enhancement of features and

modification to existing functionalities.

. Integrated the Docent product with customer's third party tools

(seamless integration) and migrated data from customer's HRMS system.

This involves ongoing data synchronization between various databases

of the client and the LMS DB.

. Helped Technical Support team in resolving escalated technical and

performance issues.

. Worked with customers from various different areas that include Data

Warehousing, major Financial Services, Banking Institutions, Products

& Services of Oil and Gas industries, Athletic Wear Manufacturers,

Educational Institutions and Bio-tech Industries with strict

regulations and security policies. Got many recognitions for the

quality of coding and excellent support.

Software Consultant - R&D (May 1999 to August 2001)

Participated in architecting the Learning Management System (LMS) to suit

the various enterprise customers' training needs. Joined the company as a

software consultant when the company was in pre-IPO status with first

phase of development of their product.

. Involved in the complete product development phase starting from

requirement analysis to development/release of the software and the

enhancement/bug fixes and service packs.

. Worked with QA team very closely in resolving the bugs in a very short

time.

. Submitted lots of white papers on the technical modules owned by me in

the product.

. Involved in single sign on integration and integrating the product

using custom APIs with third party Virtual Class Room Sessions like

Interwise, Cisco-Webex, Centra, BlackBoard, etc. Also helped Product

Management team on evaluating integrations with many other third party

tools.

Environment: Server Side JavaScript, DHTML, CSS, XML,

SQL2000/7/6.5/WindowsNT & Oracle 9.x/Unix, Perforce.

Millennium Systems Solutions Inc, California

December 1998 to May 1999

Senior Software Engineer

Developed the below mentioned software applications during my employment

here.

. A web based application package called 'Part Exchange' that allows the

members to trade computer spare parts and integrated it with an

existing application called 'Able Commerce'.

. A web based application called 'Web Community' that helps forming

communities, share information and organize personal events.

. A web based application called 'SIPA Membership' for maintaining the

membership details of SIPA (Silicon Valley Indian Professionals

Association'.

Other projects implemented in India.

Project Name Short Description

My Organizer Web application that includes service

Millennium Systems provider and client modules to maintain

Solutions, CA personal information of an individual or

company.

Library Management Tool Intranet application to maintain the

Cethar Vessels Limited, library of the company.

India

GUI and Menu driven Shell Utility for first time DOS users developed

for DOS using Turbo C.

Nexus Computers Pvt.

Limited, India

Memory Optimization Utility developed with Turbo C to optimise

Regional Engineering memory using Hashing techniques.

College, India

Service Package Package to automate the entire customer

Nexus Computers Pvt. support organization. Developed with

Limited, India FoxPro/Oracle.

Awards/Honors:

Received quarterly team spot awards for productivity excellence and

customer satisfaction from Sumtotal Systems.

Received Outstanding Performance Award for 2 consecutive years from Nexus

Computers, India.

Got the Best Outgoing Student Award from SRC College, India.

Education

Bachelor's degree in Computer Science and Engineering, Regional Engineering

College-Trichy, India.

Diploma in Computer Science and Engineering, SRC-Trichy, India.

Certified Project Management Professional from PMI.

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