Project Manager
Resume:
Patricia A. Martin
Olathe, KS 66061 martinpatcareer@hotmai
l.com
PROFILE A highly organized, versatile, self-motivated, detail oriented,
problem solver and strategic future thinker seeking a
collaborative, customer centric, creative and empowering work
environment.
With demonstrated excellence in: Project Management; Process
Development/Improvement; Software Development Methodologies
(SDLC); Requirements Gathering; Analysis; Synthesis;
Facilitation; Coordination; Delegation; Managing expectations;
Resource Allocation; Certified Software Testing; Quality
Assurance (QA); Quality Control (QC); Written and Oral
communication; Integrating and seamlessly transitioning between
technical and non-technical scenarios; Performing in reporting
and supervisory roles.
CAPABILITIES Creating, executing and maintaining project plans. Securing
project resources. Managing daily project operations.
Balancing scope, time, expenses and quality. Defining project
estimates, scope, charter and business cases. Leading cross
functional teams. Managing risk. Providing status to
stakeholders.
Developing, publishing and executing timelines meeting varying
constraints. Coordinating milestone deliverable completion.
Risk Assessment and Contingency Planning. Identifying,
eliciting and documenting business and system requirements.
Facilitating meetings, building consensus and acquiring user
and management buy-in. Developing diagrams, simplifying
complex topics, communicating with technical and non-technical
audiences. Problem solving. Analyzing situations and
proposing solutions representing multiple viewpoints.
Implementing solutions. Process Improvement. Time and
expectation management, logistics and organizing. Planning,
coordinating, and executing tasks, projects and activities.
Mentoring and training. Talent development.
Implementing and enforcing quality processes and procedures.
Developing testing strategies. Composing Project Plans,
Requirements Specifications, Test Plans, Test Scripts and Test
Cases. Reporting and tracking defects through resolution.
Maintaining metrics. Unit, Integration, System, User
Acceptance, Black Box, White Box, Functional, Non-Functional,
Regression, Performance, Usability, Stress and Load testing.
Use Cases and Business Rules. Test Conditions.
Composing user manuals. Juggling client calls and requests
while maintaining excellent customer service and diffusing
stressful situations. Organizing equipment, prioritizing
tickets, directing staff and completing status reports.
Documenting solutions.
EXPERIENCE Unity Church of Overland Park Jun. 2010 - Present
Assistant to Senior Minister
Scheduled, coordinated, managed and maintained order in the
Senior Minister's Office. Duties included: planning, and
organizing Board of Director events; creating and distributing
Board of Director documents; directly interfacing with Board of
Directors and 1000+ member congregation.
Primary level of response to congregant issues involving
ministerial support.
Enforcing and documenting standards and procedures.
Sustaining smooth operations of Senior Minister's
administrative duties.
Terracon Consultants, Inc. Jan. 2007 - Jan. 2010
Project Manager
Successfully managed the one million dollar redesign effort of
an application responsible for $70 million in revenue.
Utilized a combination of waterfall, scrum, prototyping and
user feedback to meet goal.
Focused on .Net development of applications integrating Oracle
and SQL server databases.
Created and maintained Project Plans, Requirements
Specifications, System Change Requests and Project Status
Reports. Communicated with end users, functional owners,
management and project resources to escalate and prioritize
issues, tasks and project activities. Proposed new project
ideas.
Responsible for the execution of as many as six concurrent
projects as well as the maintenance of fourteen internally
developed applications.
Strict SDLC enforcer.
Fidelity MLS Systems & Solutions Oct. 2005 - Dec. 2006
Product Coordinator
Established, disseminated and executed schedules and timelines.
Identified risks and devised contingency plans. Coordinated
the timely production of deliverables required for the
completion of overarching tasks. Developed and maintained
inter/intra department, upper management and public
communication, timelines and deadlines.
Recommended, coordinated and implemented process improvement
activities. Advised on all Product related tasks. Facilitated
meetings. Documented processes.
Developed and administered Business Analysis training.
Reviewed peer composed requirements specifications for
compliance with industry standards. Mentored, coached and
assisted Business Analysts. Documented requirements.
Aided in the execution of Sales and Marketing events, proofread
and coordinated the production of Sales and Marketing
Collateral and presentation materials.
LabOne, Inc. Oct. 2004 - Oct. 2005
IT QC Engineer
Devised strategies and performed testing activities providing
quick and adequate validation on any of the thirty plus
products used by LabOne and its clients. Focused on the
Insurance, Clinical and data transmission aspects of the
business.
Researched, supplemented and documented requirements.
Identified business rules and use cases. Worked closely with
clients to bridge the gap between user wants and expectations,
development and testing.
BV Solutions Group, Inc. Nov. 2000 - Sept. 2004
BVSG - A subsidiary of Black & Veatch
Software Analyst
Lead and performed Quality Assurance and Quality Control
activities in accordance with product life cycle methodologies
and testing principles. Applied Quality Assurance Institute
(QAI) practices using Certified Software Tester (CSTE)
standards to testing efforts, ensuring repeatability,
completeness, accuracy of scope, time and budget to create
quality deliverables in accordance with client's
specifications.
Analyzed situations and proposed process improvement solutions.
Communicated with clients to identify and document user needs.
Coordinated with clients to ensure documented requirements and
expectations were met.
Directly interfaced with chief level executives, upper
management and project managers to optimize the staffing
process.
CERTIFICATIONS Project Management Certificate Series May 14, 2008
, MEMBERSHIPS
& TRAINING
Certified Software Tester (CSTE) June 2001 - June
2010
Gathering, Documenting and Validating June 10 - 12, 2002
User Requirements Seminar
PROFESSIONAL Desktop Word; Excel; Outlook; PowerPoint; Access;
SKILLS Software: FrontPage; Publisher; MS Project; Visio;
PeopleSoft; Siebel; WordPerfect; Lotus Notes;
Remedy; Asset Center; Documentum; SnagIt;
SmarTerm; TOAD; SeeBeyond; TrackIt!; OnTime
Testing WinRunner; TestDirector; Test & Target
Software:
Software .Net; HTML; SQL; C/C++; Java; COBOL; Visual
Languages: Basic; PL/SQL; JCL;CICS
Methodologie SDLC; CMM; ISO; Object-Oriented Analysis and
s: Design; Waterfall; Phased; Spiral; RUP; Agile
Data Data Flow Diagrams; Context Models; Leveled
Analysis: Diagrams; ERDs; Data Dictionaries
Languages: English; Portuguese; Spanish
EDUCATION Bachelor of Science, Computer Information Oct. 2000
Systems
DeVry Institute of Technology, Kansas City, MO
Bachelor of Arts, Communications; Psychology May 1998
minor
Truman State University, Kirksville, MO
(formerly Northeast Missouri State University)
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