Customer Service Administrative Assistant

Connie A Bryant

*** ****** **

West Chicago, IL *0185

Phone: 630-***-****

E-mail: *******@*****.***

OBJECTIVES:

To secure a position utilizing experience in areas of clerical and or

administrative support.

SUMMARY OF QUALIFICATIONS:

Order Entry, Billing/Invoicing, AR/AP, Microsoft Excel and Microsoft Word,

Filing and Receptionist Duties.

Quick learner and willing to take on new tasks as needed.

Team Player and glad to lend a helping hand.

PROFFESSIONAL EXPERIENCE:

Federal Bakers USA, Bloomingdale, IL 2006-2009

Administrative/Clerical

1. Input orders daily

2. Billed customers on a daily basis

3. AR - Contacted accounts regarding outstanding and past due balances

4. Cogs Maintenance Program - Entered data monthly for the Maintenance

Department

5. Customer Service - answered and resolved customer problems

6. Lot Tracking for batch tickets

7. Assisted Human Resources with a variety of clerical duties and

projects

8. Filing for orders and invoices

9. Receptionist Front Desk

Alpha Baking, Glendale Heights, IL 1997-2005

Administrative Assistant

1. Invoiced up to 50 drivers and balanced the drivers invoices to the

stores

2. Set up a variety of Excel spreadsheets and entered data

3. Customer Service, resolved customer complaints

4. Assisted Office Manager with drivers payroll and other projects

that arose

5. Handled all incoming calls

Profile Inc. Chicago, IL 1989-1996

Administrative Assistant

1. Invoiced between 50 - 100 accounts daily

2. Entered between 50-100 orders daily

3. Contacted past dues accounts

4. Entered Cash receipts

5. Answered phones

6. Ordered and maintained office supplies inventory

Switchcraft, Chicago, IL 1978-1988

Supervisor 1st & 2nd Shift (1990-1988)

1. Reported directly to the Department Manager

2. Supervised 8 girls

3. Prepared daily work for both 1st and 2nd shift

4. Balanced daily reports

5. Consulted with 2nd shift lead operator regarding work to be done

6. Trained new employees for data entry of orders and billing

7. Reviewed and evaluated employees work performances

Lead Operator 1979-1980

1. Entered orders and billing on 129 & 029 keypunch machines

2. Distributed daily work according to supervisors instructions

EDUCATION:

Wright Junior College, Chicago, IL 1980-1981

Accounting - No degree

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