AILEEN STEINBERG
Hoboken New Jersey
Home: 201-***-****
Mobile: 732-***-****
Email: ************@***.***
SUMMARY:
Market Data Business Analyst with over 20 years experience in financial
system implementations, vendor relations and major cost savings
initiatives. Highly energetic and motivated team player with strong
leadership skills to navigate across various internal and external teams to
successfully complete high profile projects. Excellence in customer
service for internal and external clients of the firm.
MAJOR ACCOMPLISHMENTS:
. Project Manager for developing an Intranet site that allowed the
Market Data community to view their services and update their
profiles. This resulted in a 1.7 million cost savings for the firm.
. Project Manager for the Bloomberg Anywhere rollout, which gave the
end users real time data, anywhere.
. Cultivated excellent vendor relationships to fulfill the needs of the
financial community.
PROFESSIONAL EXPERIENCE:
BARCLAYS CAPITAL / LEHMAN BROTHERS, New York, NY
Assistant Vice President/ Business Services Analyst
November 2009 - August 2010
. Lead for all Bloomberg requests, which included procurement,
implementation, reporting and cost save initiatives
. Developed and documented a Bloomberg process which was incorporated
globally to maximize efficiencies
. Responsible for reviewing Vendor/Inventory usage reports for potential
costs savings initiatives including Bloomberg unused exchanges and
terminals, ThomsonReuters DACS usage reports for unused exchanges
. Provisioned users with all Market Data platforms
. Provided guidance to all Market Data customer inquiries on a daily
basis
. Liaised with Business Units to update business administrators with
status of pending requests
. Interfaced with all Market data groups, Vendor Management, Technical
Services, Business Analysts to ensure the product was successfully
installed and inventory updated for accurate financial reporting
. Updated MDM inventory system to maintain month end reconciliation
Senior Market Data Analyst (Enterprise Technology Services)
May 2005 - November 2009
. Handled Global Market data content and functionality support across
all platforms and users throughout Lehman Brothers
. Managed the Equity Research division with their Market Data needs, and
logged their outstanding issues for the biweekly meeting
. Project Manager for the Bloomberg Anywhere rollout. Successfully
deployed over 1400 Bloomberg Anywhere users throughout the US main
offices and branches
. Managed vendor relationships with Bloomberg, ThomsonReuters, COG and
many other third party vendor services
. Responsible for inventory reconciliation and Market Data
recommendations
. Worked with various databases to confirm which platform and services
users are utilizing while troubleshooting calls
. Created and documented a Market Data Client Intranet site, along with
other Market Data teams, which prompted users to verify their market
data inventory periodically, and resulted in over 1.7 million dollars
annualized cost savings
. Deployed over 500 Bloomberg secondary access fees for the Disaster
Recovery site
. Evaluated comparable market data solutions to recommend alternatives
and identify cost savings opportunities
CITIGROUP / SALOMON SMITH BARNEY, NEW YORK, NY
Assistant Vice President-Market Data Analyst
June 2000 - May 2005
. Interfaced with traders, analysts, and sales areas to ensure that the
appropriate market data is accessible to the financial community
supported
. Liaison for Equities and Fixed Income areas of the firm
. Dealt with various vendors including Reuters, Bloomberg, Moneyline
Telerate, Instinet, AT Financial, NASDAQ, and third party optional
services on a daily basis
. Managed the deployment of Active 8 throughout Global Fixed Income
. Assisted in the conversion from Reuters IX Unix-based to Reuters Plus
PC-based throughout Equities
. Reviewed billing reports, which include detailed Market Data inventory
and Terminated Employee reports on a monthly basis for potential cost
savings
. Saved over $500,000 annually by reallocating unused Bloomberg
terminals and deleting unused entitlements and services that were
unused
. Evaluated services to determine most cost effective market data
software solutions
. Suggested new services and products that might benefit the financial
community
. Worked with in house database order flow system each day, to ensure
that various areas including the contract department, software
administrators, and various technical groups are handling their
different tasks in a timely manner
. Troubleshoot market data issues such as missing entitlements and
system outages by using internal and external resource
. Liaison for Foreign Exchange, Treasury, Emerging Markets, and Futures
and Commodities areas throughout the firm
. Dealt with Bridge, Aspen Graphics, CQG, Mobeo Systems, Reuters,
Bloomberg, and third party optional services on a daily basis.
. Project coordinator for two major products in Foreign Exchange, Deal
Tracker and upgrade to Dealing 3000
. Managed cost savings and troubleshooting for areas mentioned above
BEAR STEARNS, WHIPPANY, NJ
Market Data Analyst
April 1997 -June 2000
. Solely responsible for managing Bloomberg for entire Bear Stearns user
population including all US locations
. Interface with traders and other users in a partnership to provide
added value service, alternatives and new services to realize the most
effective delivery of appropriate services to their desk
. Reviewed, maintained and coordinated contract and billing issues for
over 800 Bloomberg terminals
. Coordinated internal and external technicians to be on site for
installations, and other necessary changes involving market data
systems
. Planned and control market data orders, installations, moves, changes,
upgrades and terminations for other vendors including NewsEdge,
Telerate and Mobeo
. Tracked third party market data services such as, Gov Px, MCM, Market
News
. Responsible for maintaining the Market Tracker database for all Market
data vendors assigned
. Liaison for Clearance Clients of Bear Stearns, ensuring all necessary
communication facilities exist for Bloomberg installations
. Troubleshoot Bear Stearns Market Data problems through extensive
network of internal and external resources
DOW JONES & COMPANY, INC., NEW YORK, NY
Account Manager 1996 -
1997
. Developed new business selling newly launched Dow Jones Investor
Network (DJIN) video and audio equity and fixed income news products
geared to portfolio managers, research analysts and traders.
Responsible for select accounts within New York City, as well as the
entire Southeast and Southwest regions of the U.S.
. Sold video financial news service to financial institutions
. Sold audio on-demand financial news Internet service to individual
investors
. Initiated revenue generating co-branding arrangements with retail
financial Internet sites
. Cold-called prospective clients on daily basis, booked sales
appointments
. Developed and delivered sales presentation at client sites
. Uncovered new business opportunities at existing account base,
including Goldman Sachs, Lazard Freres, Oppenheimer Capital, and Ark
Asset Management
. Consulted with existing and prospective clients on Internet solutions
. Tracked, facilitated and coordinated with contracts, technical,
billing and installation of each sale
. Provided influential feedback to editorial, product marketing and
sales teams for product enhancements
Senior Client Support Representative
1994 -- 1996
. Prospected for new business and increased revenue in existing accounts
by maintaining constant client contact
. Trained and updated clients
. Obtained feedback to ensure client satisfaction
. Territory included the Midwest, Northwest, Northeast and Southeast
regions of the U.S.
. Telemarketed to prospective clients to introduce DJIN service and to
learn more about their business and their needs (quantified all leads
that came in through the DJIN hotline)
. Traveled within territory and trained clients on-site; gathered
feedback on DJIN system
. Strategic involvement with sales executives to facilitate effective
product demonstration
SKILLS: Microsoft Word for Windows, Outlook, Excel, Comtrak, GSP,
MDM
EDUCATION: Brooklyn College, New York