Customer Service Administrative Assistant

Priscilla Sanchez

*************@***.*** **** W. *8 St. Apt. E304 Hialeah, FL. 33014

786-***-**** Cell / 305-***-**** Home

_____________________ __________________________________________________

Career Objective

To excel as an administrative assistant and collaborate with a team that enhances the success of a reputable

organization.

Education

2010-present Miami Dade College Hialeah, FL.

Bachelors of Science in Management Supervision

2007-2010 Miami Dade College Hialeah, FL.

Associate of Arts, May 2010

• Accounting

• Coursework: Business, Finance, College Mathematics and Accounting

2003-2007 Hialeah Miami Lakes High School Hialeah, FL

High School Diploma, June 2007

• 3.7 GPA

• Cum Laude

Professional Qualifications

• Bilingual and strong writing skills.

• Competent in Microsoft Office suite programs and proficient in word processing; 60+ WPM.

• Knowledgeable of office equipment.

• Skilled in customer service and effective interpersonal skills.

• Good phone etiquette and can handle high-volume phone calls.

• I can handle pressure under any atmosphere and have the ability to multi-task at a variety of challenges and

adapt in the workplace.

• Organized and can maintain office management.

• I am a fast-paced, alert, punctual, reliable, success-oriented and career focused individual.

• Work well with fellow co-workers,

Employment History

2008-present Miami Dade College Hialeah, FL.

Administrative Aid/Arts & Sciences Department

• Answer phone calls and promptly forward them to the appropriate department or personnel.

• Provide administrative support to staff as well as respond to student inquiries.

• Responsible for maintaining electronic records and hard copy filing system.

• Prepare and assemble a variety of word documents.

• Create and format labels electronically.

• Complete regular clerical duties such as copy, scan, fax documents and serve as inter-office courier.

• Communicate constantly with various departments, faculty, staff and students.

• Compose and distribute inter-departmental memorandums and documents ensuring timely delivery and receipt of

important information while at the same time maintaining confidentiality.

• Organize, sort and maintain office neat.

• Manage office functions daily.

Achievements

Fulfilled all job duties and honored as a hard working employee.

References

Furnished upon request.

Contact this candidate