Project Manager Software

Patrick Ragsdale

*** ***** **** - *********, ** - 37221

615-***-**** - *********@***********.***

Advanced Application and Network Engineer

Enterprise Systems, IT Infrastructure, Systems Recovery and Resource

Optimization

Systems & Networking Management - Project Management - Software and

Usability Improvements

Virtual Environments - Object Oriented Code Base - Version Control - Budget

Planning - VoIP

Technical Training - System Architecture & Design - Disaster Recovery and

Backup Solutions

Professional Experience

IT Director / Director of Software Development

20 20 Research, Nashville, TN - July 2008 - Present

Qualitative Research Company - Recruiting Call Center

Directed and promoted IT initiatives across three business locations in the

SouthEast. Brought new service solutions to 20 20 Research that provided

clients with audio/video solutions both within the facilities and remote

file access. Collaborated with facility managers to provide technology

solutions. Led a development team that provided software solutions for

both clients and 20 20 Research employees. Managed support staff and

ticketing system for troubleshooting end user complaints with hardware and

software. Built business plans and budgets and oversaw over $1 million in

software and hardware inventory. Managed code development, code testing,

and revision control for all software initiatives.

Major Contributions

- Designed API application that is currently pending patent approval

- Redeveloped a social media application that successfully brought hundreds

of moderators and thousands of participants into a virtual qualitative

research environment

- Installed Cisco firewalls, IPSec, Windows Server 2008, and VOIP phone

systems between facilities

- Deployed servers, applications, and the infrastructure to support +150

internal users

- Prototyped and deployed VMware servers to facilitate migration of

propriety servers and hardware

- Deployed LAMP servers for company websites and advanced web applications

Key Accomplishments

- Saved 20 20 Research over $150,000 by renegotiating a technology

contract

- Built advanced server environment with Clustering, Load Balancing, and

Virtualization

- Managed a major transition from traditional brick and mortar into online

applications

IT Director

Hammock Publishing - Nashville, TN - July 2005 - July 2008

Small Business Magazine and Web Publishing

Developed applications using OO PHP and MySQL that provided Hammock with

social media applications. Successfully leveraged API's provided by

companies like Google, Flickr, YouTube, and Twitter to provide clients with

a wide variety of options for their websites. In depth experience with

platforms including Moveabletype, Wordpress, and Media Wiki. Maintained all

web servers, email servers, LAN, security, VPN, VOIP, DNS, and advanced

system administration. Led development of all internal programming and

guided best practices of third party software.

Major Contributions

- Managed over 70 domains and a half dozen servers, key to Hammock

Publishing's Online initiatives

- Coded large social media sites and created widgets that brought

additional content to satellite websites

- Sole architect of all code used for online initiatives

- Deployed servers, applications, and infrastructure to support a large

department of magazine designers

Key Accomplishments

- Mastered social media platforms and public APIs

- Created an environment that allowed the outsourcing of technology needs

upon my departure.

Physics Technical Instructor

Massachusetts Institute of Technology - Cambridge, MA - September 2002 -

July 2005

Educational Facility

Prepared laboratory-based experiments that demonstrated Newtonian, optical,

acoustical, electrical, and thermal phenomenon in both real world

environments and in virtual environments. Provided guidance for professors

and hundreds of students. Researched, evaluated, and introduced new

experiments and additions to existing equipment. Diagnosed and corrected

electrical and mechanical problems on aging and new equipment, often

without the benefit of extensive circuit diagrams or manuals. Maintained

RedHat servers and php code base used by students.

Major Contributions

- Built Debian Linux Servers for use in Junior level labs

- Updated and developed Python code for video acquisition of student

presentations

- Directed the creation of LAN for approximately 20 Windows and Linux

computers

- Implemented a LAMP environment for secure access to all physics

demonstrations

Key Accomplishments

- Trained to work with radioactive material

- Created and deployed the Junior Lab Website

Web Designer/Programmer/Project Manager

Seventy-TwoDPI, LLC - Asheville, NC - June 2001 - July 2002

Web Development Company

Built custom Perl and PHP scripts and code libraries that preceded many of

the currently available libraries such as CodeIgniter. Maintained aging

code. Built applications within the LAMP environment after working with

clients, provided web architecture for prospective clients. Maintained all

company Windows and Linux Servers. Sole system administrator for 15+

employees. Emphasis on Linux systems, Bind, Sendmail, DNS, user accounts,

and security.

Major Contributions

- Provided the architecture and PHP OO code base that allowed new code to

interact with a proprietary database. This in turn allowed a large book

distributor to continue to use legacy code while clients interacted with

an advanced up-to-date interface

- Built major websites for fish distributors and clothing exporters

- Built company email systems harnessing Postfix, SpamAssassin, and ClamAV

Adjunct Instructor

University of North Carolina - Asheville, NC - January 2001 - May 2002

Educational Facility

Taught introductory physics labs for both calculus based and non-calculus

based classes for the Department of Physics. My teaching style brought

greater understanding of physical phenomena to students in an environment

that was engaging and quick-paced. Weekly assignments were managed,

graded, and feedback to students was provided to encourage their

development.

Key Accomplishments

- Developed and implemented program to educate students about physics and

math

Education and Credentials

Bachelor of Science Physics - University of North Carolina 2000

Minor Mathematics, Minor Philosophy

Technical Training

Cisco Router and Firewall - Windows Server 2008 - Ethical Hacker

Certification - Mac OSX Servers - Microsoft Exchange 2007 - Active

Directory Training - Penetration Testing

Software / Databases

Fluent: PHP, Perl, MySQL, SQL, HTML, Shell Script (sh, ksh, csh, bash), C,

Python, Javascript, XML, Java, Xcode

Applications / Operating Systems

Postfix, Asterisk, Ubuntu, RedHat Enterprise, Windows 2000 - 2008, DNS, Max

OSX, NFS, Clustering, Adobe Media Server, Apache, SNORT, ManageEngine,

Netflow, IPSec, DNS

Contact this candidate