Customer Service Sales
Resume:
Francis P. Dormady
Palm Coast, Florida 32164
**************@*****.***
Objective: A career in food service Management
Qualifications
Sales
. Participated in store achieving Two million dollar sales
. Monitored employees interacting with guest for positive experience
. Handled banquets and large party reservations
. Ensure proper staffing to handle the guests needs
. Maintained proper attire
Customer Service
. Maintained positive atmosphere for the guest and team members.
. Enhanced guest feedback by visiting every table
. Handled customer complaints and inquiries with satisfaction
Administrative
. Completed food order to ensure that proper amount of product
available.
. Ensure that proper staffing is available to ensure timely service.
. Achieved food safety certification
. Implemented weekly schedule in a timely basis
. Followed P&L's and Budgets
. Weekly paperwork done as specified by corporate standards
Supervisory
. Hands on supervisor, lead by example.
. Ensure all checklist are completed
. Trained all team members according to corporate standards
. Experienced problem solver
. Handled cash monies, balanced cash drawers and reconciled credit
cards
. Opened Three Stores
Relevant Work History
Food Service Industry
Checkers Drive In, Daytona Beach, Fla
El Torito's Mexican, Wayne N.J.
Friendly's Ice Cream, Deland, Fla.
Wendy's, East Brunswick, N.J.
Starbuck's, Sayreville, N.J.
Dunkin Donut's, Perth Amboy, N.J.
Education
Bachelors Degree
Belmont Abbey College
Contact this candidate