Lydia M. Harper
**** ****** **. ******, ********
60475
*********@*****.***
Objective Highly motivated Production Supervisor with over 25yrs.
Of experience in positions of increasing profitability
thru decrease labor and increase yields. Reputation for
having strong analytical and problem solving skills,
along with the ability to prioritize and function in a
team environment. Seeking the opportunity to grow.
Experience August 2003 - May 2010 Fresh Express/
Chiquita Franklin Park, Ill
Production Supervisor
Oversee the processing and packaging of vegetables on a
daily basis.
Managed the workload of 13 production lines completing
daily production schedules.
Continuous communication with various departments to
meet all customer needs internal and external.
Motivate employees to achieve production goals and
promote a team-oriented environment, including resolving
employee issues.
Conduct monthly safety inspections to ensure a safe
working environment.
Create, monitor, evaluate and report production
efficiencies with a resolution to any issues.
Developed employees through continuous process
improvement.
Completed monthly schedules for all assistants and
Supervisors.
Profound knowledge of Lean manufacturing using the DMIAC
process.
Full competency of 5s and Kanban system.
Some QA backgrond.
July 1999 - August 2003 LSG Sky chef
Addison, Illinois
Warehouse / Dish room Supervisor
Supervised warehouse and dish room personnel while
ensuring that all activities are completed on a daily
basis.
Supervise and coordinate all distribution services
including receiving, storing, shipping, handling return
/ damaged merchandise.
Ensure customer requirements are met in an efficient and
timely manner by utilization of all company policies and
practices.
Implemented training program of all warehouse personnel
to ensure a safe working environment.
Implemented warehouse order-fill with written SOP's.
Comprised job descriptions for the warehouse department
with written SOP's.
1985-1999 KFC / Taco Bell San Diego, Ca / Chicago, Ill
Restaurant General Manager
Establish and effectively control daily store
activities.
Maintained high standards of cleanliness and food /
product safety.
Monitor the integrity of the inventory control system/
Worked in conjunction with the Market Manager to
establish P&L for the two concepts.
Maximize efficiency in the stores through the usage of
daily store audits.
Maintained inventory levels at the optimum efficiency.
Respond in a timely manner to address all avenues of
Customer / Guest services.
Monitor the performance levels of the shop through
statistical analysis of all appropriate reports.
Developed shop personnel through Performance Improvement
Process.
Education 1972-1976 Harrison High School Chicago, Illinois
Diploma
2010 - current American Intercontinental
University Hoffman Estates
Associates Degree in Business Administration
Awards Achieved award in Process Improvement Team
Leader ( 2006, 2007, 2009)