Administrative Assistant Manager

MARY ANNE WILKEY

**** *********** ***** ****

Signal Mountain, TN 37377

423-***-**** (home)

423-***-**** (cell)

********@*******.***

QUALIFICATIONS STATEMENT

Highly professional Administrative Assistant with experience in corporate manufacturing environment.

Handles daily tasks and assignments thoroughly and promptly. With new challenges come new

requirements, which have always been met as a quick learner and detail oriented employee.

• Demonstrates efficiency in all aspects of office support

• Experienced in meeting deadlines and working under pressure

• Excellent communication skills, both written and verbal

• Experienced in Microsoft Office Suite (including Word, Excel and PowerPoint) and Lotus Notes

PROFESSIONAL EXPERIENCE

1997 – 2010 Komatsu America Corp., 409 Signal Mountain Road, Chattanooga, Tennessee 37405

Office of General Manager

Provided administrative support to two General Managers. Performed daily tasks which included but

were not limited to general office duties, answering telephone and directing calls, making travel

arrangements, typing correspondence and preparing correspondence, arranging meetings and assisting

with preparation of presentation materials, managing and maintaining meeting and travel calendars.

Handled confidential files always with utmost caution. Other duties included assisting accounting

department in typing financial statements and monthly data and forwarding to corporate offices,

maintaining organization charts, arranging plant tours both for customers and potential customers and

working closely with U.S. corporate office (Illinois), Japan corporate office (Tokyo), sales force and

distributors in making specific arrangements for customers.

In 2008 administrative support duties were expanded to provide assistance to North American Import,

Customer Support and Procurement. An integral part of daily duties involved answering phone calls

quickly and efficiently so that calls were handled without delay, updating inventory and shipping reports

and updating stockyard reports. These duties provided more experience in data management utilizing

programs such as Excel and Access. Assisted the customer support coordinators in processing their order

acknowledgments, purchase orders and invoices.

In 2010 due to staff reductions, the position of administrative assistant was eliminated.

Buster Brown Apparel, Chattanooga, TN

1986 – 1997

Administrative assistant to President and CEO

1977 – 1986

Administrative assistant to Executive Vice President and CFO

EDUCATION AND TRAINING

Tennessee Technological University, Cookeville, TN

Two year secretarial science course.

Komatsu Training included Introduction to SAP, learning to navigate the system; Problem Solving

Training.

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