Customer Service Sales

Leslie Ireland

*** ******* **. ****** ****, Fl. 32792

352-***-**** cell - 407-***-**** home ********@*****.***

Dear Human Resource:

My name is Leslie Ireland and I am applying for the

receptionist/adminstrative position. Over the years I have had the

opportunity to hold some extraordinary hospitality positions. I am now

looking forward to applying my knowledge, professional experience and

customer service abilities toward a new change of career.

Administration ~ Marketing ( Customer Service

. Dedicated, decisive and highly accomplished Professional with

training, skills, and experience in providing superior office

and reception services

. Motivational leader and "hands on" team contributor who manages

multiple responsibilities simultaneously in a fast-paced, time

sensitive environment

. Develops trusting business relationships with diverse individuals

at every level including management, staff, and clientele through

integrity, professional character, and technical knowledge.

PROFESSIONAL EXPERIENCE

PGA National Resort & Spa, Palm Beach Gardens, Florida

2005 - 2009

Sales & Administrative

. Communicate effectively both oral and written, and utilize

computers for all business functions including research, database

management, correspondence, documentation, and the use of the

Internet

. Provide superior customer service; identify needs and requirements;

and resolve issues and concerns in an immediate and proactive

manner

. Assist all members of the office team in an organized manner; and

work independently while multitasking

. Organized international and domestic site and press trips to

get the maximum exposure in these markets and to build the

name and brand

. Implemented quarterly room promotions to fill a void in

occupancy

Steinbrenner's Hotel Group, Ocala, Florida

2002 - 2005

Sales & Administrative

Fairfield Communities, Daytona Beach, Florida

1999 - 2002

Sales & Administrative

Concord Management Company, Orlando, Florida

1995 - 1999

Adminstrative

Provident Management Company, Orlando, Florida/

1990 - 1994

Sales & Marketing

I hope you'll agree that my previous professional experience will be an

asset to your company.

With warm regards,

Leslie Ireland

Contact this candidate