Manager Supervisor

Angelica Guzman

**** *. ******* **** ** #***

Glendale, AZ 85301

*********@***.***

623-***-**** cel

623-***-**** home

OBJECTIVE Where I can further develop and best use of my skills to become an asset for your

company.

SUMMARY OF Excellent communications and interpersonal skills, positive attitude, enthusiasm.

QUALIFICATIONS Welcome and greeting customer, guest.

Responds to a high volume of telephone calls inquires from customer and

supervisor. Certificate computer literacy/Office skills

Capable of multi-task, prioritizing and manage time efficiently.

Detail oriented and the ability to follow up on tasks.

Work well under pressure.

Follow safety rules and monthly meetings.

Plan and execute marketing and collections activities.

Complete daily, weekly and monthly reports.

Handle currency in a safety manner.

Develops and achieves professional growth goals, objectives and reviews with

supervisor.

Participate and ensure in new team members train and cross trained.

Provide coordination between team members and management.

Ensure prompt reconciliation of store operation, paperwork, maintain a friendly,

clean environment.

Complete duties on timely manners that meet company policy or needs.

Excellent organization skills, able to work independently as well as a team.

Bilingual (Spanish-English).

PROFESSIONAL 2/28/2006 11/13/2008 Key Holder National Stores Inc. Phoenix, AZ

EXPERIENCE Supervised and train team members, handle currency, meet company policies and

Standards, be a cashier when need it, filled out all paperwork, close and open pro-

cedures, manage team members schedules, report emergencies or situations to the

right supervisor, finished task on timely manner, set up alarm, stock new merchant-

dise, unload delivery truck, fax, print, copy new team members application and

reply email to corporation and district managers.

5/7/2005 1/28/2006 Assistant Manager Domino’s Pizza Glendale, AZ

Make deposit on a daily basis; answer phones to handle customer complaints as

well store manager, district manager and corporation, make all items in menu, keep

track of drivers and order to meet customer satisfaction, handle team members sche-

dules, handle issues between team member and supervisor.

6/01/2002 10/24/2004 Assembler Mag Instruments Ontario, CA

Assembled components for flashlights, made switches, work with air

pressure tools, performed quality controls to meet company standards,

clean trays and machinery, made flashlight’s components.

5/02/1999 11/02/2002 Crew leader Direct Distribution Pomona, CA

Set up and correct right material for customer satisfaction, train new members,

help, analyze and correct production problems, finish work on time, improved

20% in production, reduce work stress, made daily reports on productions and

summary, works long hours standing, give order in a proper manner, self-starter on duties.

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