Executive Vice President

SUZANNE SMITH

*** ******** **., *******, ** *****

*****************@*******.***

Phone: 217-***-****

EDUCATION:

Carl Sandburg College Secretarial Science Certificate Graduated

**/****

GPA: 4.0

Carl Sandburg College Associate in General Studies Graduated

05/1980

GPA: 3.9

Carl Sandburg College Associate in Applied Science Graduated 05/1988

GPA: 4.0 Major Accounting Phi Theta Kappas

COMPUTER SKILLS:

. Lotus Notes

. Microsoft Word, Excel, Publisher, PowerPoint, Photoshop

EXPERIENCE:

11/2006 - 4/2010 H. D. Smith Wholesale Drug Co.

EXECUTIVE ASSISTANT

H. D. Smith is a wholesale drug company. They purchase pharmaceuticals

from vendors and sell them to hospitals and pharmacies. They distribute

pharmaceuticals through seven divisions in the U. S.

. Followed up with Executives and Board of Directors as directed by the

executive.

. Prepared presentations, spreadsheets, and reports containing sensitive

and confidential information.

. Managed the executive's calendar and scheduled appointments. Arranged

complex and detailed travel plans and itineraries and compiled

documents for travel-related meetings.

. Screened incoming calls and correspondence and maintained records and

organized filing and archived system.

. Scheduled and organized conference calls and meetings for the

Executive Staff and the Board of Directors. Assisted in Executive

performance evaluations.

01/2005 - 11/2006 Horace Mann Companies, Springfield, IL

ADMINISTRATIVE SECRETARY

Horace Mann Companies is an insurance holding company offering retirement

products, automobile, homeowners, group and life insurance to the nation's

education community. My position is Administrative Secretary reporting to

the Vice President of Administrative Services.

. Provided assistance to company management and staff, kept records, and

reconciled credit card purchases.

. Processed incoming bills to ensure all bills were processed accurately

and on a timely basis.

. Kept monthly Spend Log for all expenditures, and ordered office

supplies.

. Processed travel expenses for staff which included reconciling and

reimbursing petty cash.

. Functioned as a back-up for Building Services' maintenance calls and

created engineering and maintenance work tickets.

. Scheduled meetings, composed correspondence, and assisted with

performance appraisals and salary information.

. Populated Administrative Services Intranet site by uploading current

news, forms, employee recognition.

. Planned employee service anniversaries, perfect time awards, and

retirement receptions.

07/1994 - 09/2004 Maytag, Galesburg, IL

SENIOR EXECUTIVE SECRETARY

Maytag Galesburg Refrigeration Products manufactured 1,500 to 2,000

refrigerators per day before closure. Maytag GRP was a division of Maytag

Corporation, which also manufactured washers, dryers, ranges, microwaves,

vending machines and dishwashers. My position was Senior Executive

Secretary reporting to the Vice President of Operations.

. Assisted the Vice President with meetings, travel arrangements and

report presentations.

. Prepared various manufacturing operations reports for all functional

manufacturing areas.

. Assisted in preparing annual budget.

. Performed special projects such as monthly meetings between

management and hourly and cost reduction reporting.

Outstanding Achievements:

. Team event that reduced the number of forms used by manufacturing by

33%.

. Team event that reduced number of baskets for racking system by 46%.

. Team event that redesigned transportation carts and reduced scrap by

100%.

. Implemented cost reduction that saved $16,500 per year.

. Instrumental in the creation and implementation of a vacation

database.

09/1981 - 06/1994 Executive Secretary

. Managed personnel files, salary records and performance appraisals for

150 salaried personnel.

Was promoted to Senior Executive Secretary 07/1994 after reporting

structure change.

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