Quality Assurance Administrative Assistant

Michele L Lang Cell: 920-***-****

**** ****** ****** *** *

Appleton, WI 54915 e-mail:

***************@*****.***

SUMMARY OF QUALIFICATIONS

. Expediting and logistics management

. Maintenance and production scheduling

. SAP and Oracle software

. Quality Assurance

WORK EXPERIENCE

Planning and Logistics Administrative Assistant

Adecco of Fond Du Lac/GE Oil & Gas Oshkosh 07/2010-

08/2010

. Prepared logistics documentation for shipping

. Filing and other administrative tasks for logistics manager

. Picked parts out of Oracle system for production run and shipping

. Monitored production reports for customer credit status and items on

hold

Production Scheduler-Maintenance Department

Volt Services at John Deere, Horicon, WI

02/2010-04/2010

. Enter work logs of tradesmen into SAP system according to asset,

functional location and type of trade.

. Schedule /assign inspections using SAP system.

. Enter purchasing data from supply chain network into SAP and code

according to type of material.

. Extract data using miscellaneous variants in SAP system for production

reporting.

. Monitor radio for tradesmen calls and in case emergency response or

security is needed.

UPS/Fed Ex Shipping and Sales Specialist

Widmer's Cheese Cellars, Theresa, WI

10/2009-12/2009

. Process incoming customer order calls and verify information.

. Package merchandise according to customer specifications.

. Enter shipping data into UPS and Fed Ex on-line and label packages

accordingly.

. Package merchandise on production line or assist office manager when

shipping duties are reduced.

Supply Chain Expediter/Logistics Coordinator

Volt Services at John Deere, Horicon, WI

07/2007-08/2009

. Audited logistical operations of John Deere freight yard daily.

. Processed External Shipping Orders and Bills of Lading for Shipping

Department using SAP system.

. Prepared customs paperwork for Export shipments.

. Contacted product suppliers and freight carriers for expedite shipment

requests.

Executive Administrative Assistant-Virtual Independent Contractor

Team Double Click, Inc., Lodi, WI

03/2006-02/2007

. Performed administrative tasks for client who operates various on line

marketing programs.

. Maintained on line billing records, on line databases, spreadsheets,

help desk tickets

. Scheduled appointments and booked travel arrangements.

Assembler

John Deere Commercial & Consumer Equipment Division, Horicon, WI

01/2005-05/2005

. Installed various components of lawn and garden tractors

Independent Contractor-Virtual Call Center Telesales and Customer Service

West Telemarketing Corp.,San Antonio, Texas

04/2003-01/2006

. Received incoming customer order calls. entered on home PC.

. Entered customer information, credit card numbers and verification.

. Read scripted up sells and performed marketing rebuttals. Scheduled

own hours.

Element Team Assembly Member

Giddings & Lewis, Fond Du Lac, WI 12/1997-

07/1998

. Assembled electrical and Mechanical components for Coordinate

Measuring Machines using hand tools.

. Performed computerized diagnostic quality checks.

. Packaged machines for shipping using crates (machines weigh approx. 1

ton)

Quality Assurance Inspector Paint and Fabrication Departments

Watertown Metal Products, 1141 Tenth Street, Watertown, WI

08/1991-10/1997

. Audited product for visual and dimensional defects.

. Measured first and last piece for approval according to blueprint

specifications.

. Reported recurrent problems to management and engineering for

corrective action.

. Gathered, sorted and documented non-conforming products.

EDUCATION

. SAP Overview Certificate Robert Half Skillsoft 12/2008

. SAP R/3 4.6 Purchaser Certificate Robert Half Skillsoft 12/2008

. Financial Statements and Analysis Certificate Robert Half Skillsoft

02/2009

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