Management Manager

David S. McInally

*** ******** ******; Huntington Beach; CA 92648 . 949-***-****

*****.********@****************.***

Director, Information Systems

More than 20 years of experience applying process, people, problem solving,

and technical skills improving organizational, team, and individual

performance. Designed, developed, and implemented the patented,

international marketing and reservation portal for the golf industry -

Golfswitch. Effective, hands-on leader with outstanding success in

application architecture, software development, and building strong working

relationships that create great teams and produce exceptional results.

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Information Systems Design . Strategic/Tactical Planning . Systems and

Networking Management

Custom Development . EDI . eCommerce . On-shore/Near Shore/Off Shore

Development

Program/Project Management . Project Recovery . Contract Negotiations .

Partner/Alliance Management

Software Test . Project Recovery . Data Integrity and Disaster Recovery .

Process Improvement

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PROFESSIONAL EXPERIENCE

Sarcom, Irvine, CA . March 2010 - Current

Senior Service Manager

Project management and business/IT alignment. Senior management for large

scale project implementation, process optimization, and IT department

restructuring.

. Optimized IT service offering increasing net revenue from 23% to 41%

for all service contracts.

. Managed international integration for client's acquisition of multi-

national IP software testing company. Achieved on time delivery of

consolidated standards for Wintel deployment of new hardware,

including standardization to Windows 7 x64, Office 2010 and a variety

of third party ASIC design tools.

. Database design, SQL optimization for distributed asset tracking

system (Oracle 10g)

Isle Technologies,LLC., Huntington Beach, CA . September 2007 - February

2010

Director, Information Technology

Project management, application architecture, and business/IT alignment.

Senior IT management for large scale project implementation, SDLC process

optimization, and application development.

. Developed virtualization roadmap for growing utilities organization

reducing data center footprint 65%.

. Structured effective communication process between PM teams for

application, database, and infrastructure rebuild resulting in zero

downtime integration for Bank of America software acquisitions.

. Created formalized application remediation process including change

management through user acceptance for 350+ application portfolio

inclusive of Oracle, SQL Server, C/C++, Java, VB technologies.

. Led development for Mortgage Backed Security rewrite from VB to C++,

including user requested enhancements and reporting for SOX

compliance.

. Structured global (India, EMEA, US) desktop deployment process of

applications portfolio including managed and external workstations.

. Developed user acceptance test process for application portfolio

deployment across global user base.

. Redesign and enhancement of Warehouse Management System (WMS) running

3 distribution centers nationwide with international customer access.

. Architecture and development of automated interface to 3rd party

Warehouse Control System including application interface to Oracle and

UI.

. Implemented project management (Agile) process decreasing testing and

user acceptance turn-around.

. .Net eCommerce solution development for retail product sales and

distribution.

. Conceived, designed and managed development of .Net client contact

system providing real-time tracking and updates for custom real estate

development companies.

. Hired G2 development team, structured implementation processes to

follow best practices guiding development effort (RAD).

Clients include: Bank of America, Yamaha Motors, Kline Limited, Sunbelt

Investments, G2

David S. McInally . Page 2

*****.********@****************.***

Bearingpoint, Mclean, VA . March 2006 - August 2007

Senior Manager

Full cycle development and support for several vertical markets including

consumer goods, state and local government, manufacturing, and

telecommunications. Responsible for utilization, mentoring, retention, and

reviews of geographically distributed staff. Technical subject matter

expert for applications, database, infrastructure, and project management.

. P&L responsibility for $17 million in technology services revenue on

consulting engagement with county government.

. Management through full lifecycle rebuild of application portfolio for

county government involving 17 direct manager reports and 61 indirect

software engineer reports.

. Solved critical application rebuild issues resulting in successful

final phase completion of $650M managed services contract.

. Enhanced Project Management Organization establishing effective

communication process between client and four partner corporations.

. Directed organization of twenty-three project teams, coordinating

activity for application analysis, re-platform, application rebuild,

and mid-transition ERP database upgrade of Oracle 8 to Oracle 10g.

. Established integration and user acceptance test process full county

application portfolio.

. Managed communication and delivery of web services to 30,000+

customers during test and production cut-over.

. Implemented risk mitigation strategy allowing for effective zero down-

time of County critical applications inclusive of: Public Safety,

Health and Human Services, and County financial services.

. Developed eCommerce architecture and development road map for redesign

and implementation at major Internet Security Corporation.

. Increased staff utilization 34%, realizing a technology services

revenue increase of 120%.

Clients include: County of San Diego, Northrop, Qualcomm

Isle Technologies, LLC., Huntington Beach, CA . August 2002 - February 2006

Director, Information Technology

Practice manager for full range consulting firm providing senior IT

management, SDLC lifecycle improvement, project/program management, and

technical expertise to a broad range of markets. Interim Director of

Application Development for several COTS and service companies.

. Successful restructure of IS department, improved software development

lifecycle process and coordinated remote (off-site) development for

staff of 15.

. Network operations management and optimization for online software

sales and support processes.

. Drove the analysis, specification, and implementation of MS CRM

including integration to Great Plains Accounting.

. Overall management of $1.5M IT budget, including 3 direct and 28

indirect software development resources for specialized COTS

application.

. Directed facilities relocation, including network operations, with

zero down-time for $15million/year software development operation.

. Mentored development staff of 11 in designing and implementing

financial tracking and licensing application for copyrighted

materials.

. Optimized SQL Server financial reporting queries from 3 days to 6

minutes, resulting in operational budget decrease of 60%.

. Architect for enterprise development of new $30million/year B2B/B2C

eCommerce Point-of-Sale Distributed System.

. Mentored IT management and development teams in design, development

and testing techniques for full SDLC in both waterfall and RAD.

. Reduced time to production of product enhancements by 30% implementing

Agile methodologies.

. Comprehensive market and customer analysis to develop business

requirements for creation and production deployment of wide area

distributed inventory sharing system for retail sales, order tracking

and fulfillment.

Clients include: Design Science, Openfield Technologies (Razorgator), MGM

David S. McInally . Page 3

*****.********@****************.***

Golfswitch, Scottsdale, AZ . May 1999 - July 2002

Director, New Product Development - Acquired from A.N.D.S as Golfswitch.

Product management of $12M marketing and distribution eCommerce system.

Increased revenues through comprehensive market analysis and product

enhancement.

. Management responsibility for staff of 150 inclusive of product

development and technical support.

. Chief Architect for enterprise development including addition of 4

additional on-line offerings

. Established project management team to handle international scheduling

and appropriate governance between business and IT operations.

. Development of speaker independent voice recognition component

interfaced to Golfswitch engine.

. Reduced cost of operations by 23 percent, through orderly dissolution

of redundant acquired services.

. Re-designed organizations marketing approach increasing market

penetration 15%.

Advanced Network & Database Systems, Scottsdale, AZ . January 1992 - April

1999

CIO

Founded technology consulting company, incorporated in 1992. Successful

negotiation of contracts with international travel provider, nationwide

hotel franchise system, and major database vendor. Hands-on management of

client engagements providing staff augmentation and fixed price services.

Recruited and trained top industry talent for clients and internal staff.

leading to the creation of the spin-off product GolfSwitch, worldwide

leader for marketing and distribution services in the Golf Industry.

. Built company from start-up and sold as a thriving concern.

. Successfully negotiated two rounds of venture capital with Angel

Funding groups.

. Conceived and directed development of the first multi-vendor eCommerce

solution for the Golf Industry, Increased net revenue 37% utilizing

innovative product solutions.

. Full life cycle development for front end toolkit, online transaction

processor and database abstraction.

. User interface design and implementation for windows and web client.

. Implemented strategy for application communication to disparate data

sources in real time, including IBM mainframe, Sun, and PC platforms.

. Increased corporate revenues from $500K to $6M, by maintaining staff

utilization of 85%.

TECHNICAL SKILLS

Operating Systems: Windows XP/200X, HP/UX, Solaris, Linux, Unix

Software / Databases: SOA, .Net, J2EE, eCommerce (B2B, B2C), CRM, ERP, EDI,

EAI, Rational, Oracle, SQL Server, MySQL, Informix,

C/C++, Powerbuilder, Visual Basic, Open Source, OLTP,

Voice Recognition/TTS

EDUCATION/AWARDS

BS Information Technology

Kaplan University . 2011 . In progress

US Patent 7,016,857 B1 - Method and Device Implementing a Seamless

User/Service Reservation Network

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