***** ******* ***, ******, ** ***** h:727-***-****, c:727-***-**** email:
*********@*****.***
Carlos E. Santos
Objective Exploring an Electronic Technician position in which
experience trouble shooting and repairing electronic
equipment, along with education and technical training will
be of value. Possess exceptional technical, mathematical,
research, analytical and problem solving abilities.
Personable with excellent communication and customer
relations skills. Fluently speak and read Spanish.
Professional Santos Engineering Inc.
Highlights Owner - Providing field service of infrared process
analyzers
Scheduled sales/service calls to maintain beverage
monitoring equipment.
Monitored failure rate of key components of infrared liquid
monitors, developed schedule and implemented preventive
maintenance services cutting downtime of equipment by over
70%
International travel to South America for technical
consultations for improved monitoring performance.
Sales and Support Manager
Maintain infrared based beverage monitors for major brand
soft drink and alcoholic beverage companies.
Scheduled maintenance and sales visits to existing and
perspective clients.
Provided weekly activity reports and quarterly forecasts to
home office located in Norwalk, CT
International and Domestic Support Engineer
Travel throughout North and South America and Europe
providing training and installation services for on-line
beverage monitors.
Translated English documents to Spanish for use as training
and sales collateral.
Provided feedback to home office for product improvement and
preventive maintenance procedures.
Scheduled sales calls with technical presentations on the
benefits of infrared monitoring systems.
Skills Strategic account Self starter
management skills Ability to work unsupervised and
Accounting and order entry under pressure.
Bilingual Spanish and Ethical and professional
English Committed, with "Can do"
Accurate English to Spanish attitude
translation Troubleshoot PCB's to component
Liaison between home office level
and clients
Employment Owner, CEO Santos Engineering Inc., May 2000 -
History Hudson, FL Present
South East General Analysis Corp, July 1989 -
Support Manager Norwalk, CT January 2000
Optical Coating Virgo Optics Inc., Port October 1987 -
Technician Richey, FL May 1989
Education AS United Electronics June 1987
Institute, Tampa, FL
References References are available on request.