Training Manager
Resume:
Mary A. Trotman
Mt. Laurel, NJ
***********@*****.***
Objective
To obtain a challenging and rewarding position where my analytical,
managerial and training skills may be utilized to the fullest extent.
Experience
10/2007 - 04/2009 URS-Washington Division, Princeton, NJ
Training and Support Manager, Material Management
. Successfully developed, implemented and managed a comprehensive
training program designed to enhance employee performance and to
achieve the goals and objectives of the Material Management
Organization.
. Conducted Needs Analysis to identify gaps within the organization.
Introduced "Train/No Train" methodology and mapped to the roles
identified within the projects.
. Determine course design and student learning objectives. Evaluate
training material and make sound decisions and recommendations as
necessary to keep courses abreast of software or organization process
changes.
. Counsel students and evaluate student performance.
. Rely on SME's for all pertinent information to be incorporated
into training curriculum.
. Responsible for the introduction of the effectiveness of several
delivery mechanisms (formal classroom training, webinars, and on-
demand internet training). Successfully created a reporting structure
to capture metrics of training which included the effectiveness on
students.
. Successfully developed a strategic plan for the scheduling and
delivery of instructional training.
. Managed all training schedules to ensure timely delivery.
. Hired and managed a unique Training Organization with several
employees in each region.
. Traveled to multiple project sites to analyze employees'
performance on the job. Make recommendations on process improvements
and work with Project Site Managers to effectively incorporate into
daily routines.
. Continually work with vendors to meet project requirements.
. Maintain accuracy of training database.
. Monthly reports to upper management on training effectiveness,
project timelines, and training budgets.
04/2000-10/2007 Lockheed Martin, Moorestown, NJ
Engineering Planner Sr.- Deepwater Program- Manager of Training for LIMS
. Assist in the customization of the LIMS (Logistic Information
Management System) software application based on the customer needs.
. Work with functional leads to capture processes, both Maintenance
and Supply, and incorporate into SOP's (Standard Operating
Procedures).
. Develop maintain and implement SOP's based on the asset
requirements, which is used as a student guide for the CG during
training.
. Responsible for all training documents including visual aids and
tools. Coordinate and facilitate all training with CG (Coast Guard)
Units, i.e. proper connectivity, training room availability, IT
resources.
. Assist in the set up training room upon arrival to site when
needed. This includes but is not limited to running cables, setting up
laptops, testing connectivity and ensuring a comfortable training
environment.
. Ensure data in the LIMS training instance is clean and accurate to
use during training. Assign user profiles and positions to new users
on LIMS based on roles and responsibilities. Participate as core
member of IDS Core Training Working Group.
. Supply LIMS specific information to the Deepwater Training
Program. Design and develop LIMS Training Program plans and programs
for inclusion in Training Needs Assessment and Analysis, Training
Plans and other training documents that are required to meet
contractual deliverables, or as requested by the training group.
. Work closely with C4 Training Lead and Asset Leads on install
schedules to properly coordinate and manage LIMS training schedule.
Communicate training schedules to LIMS team for proper delivery of
data loads.
. Maintain an ongoing relationship and great communication with Sub-
Contractors. Work closely with testing team to ensure proper
functionality of tool prior to training. Established great
relationship with our customer (Coast Guard). Promotion
Software Development Analyst- Program: Deepwater - Lead Trainer
. Organize and support training of Ellipse and Business Objects for
Coast Guard. Core member of the Training Work Group IPT. Support LIMS
sub - IPT Meetings.
. Update training build plan regularly. Submit and attend Peer
Reviews and ERB's for training documents. Maintain relationship with
subcontractors (Mincom, NGDMS) on all training issues.
. Manage and maintain CLIN 77C for training. (Training budgets)
. Develop and maintain Shore Side SOP's and 123 SOP's.
. Develop training curriculum appropriately based on needs of
customer. Keep customer relations open and informative. Work with
other departments for the current needs of training. Support
Subcontract Managers with BOE's and SOW's for training issues.
. Implement all training needed prior to delivery. Support customer
for post delivery issues...ie. Refresher training. Worked diligently
on the development and roll-out of Business Objects (a reporting tool
for the Coast Guard) (Promoted to the above referenced position)
Software Development Analyst - Program: Multiple Aegis Baselines
. Responsible for ADS element across multiple Baselines. Liaison
between CSC developers and System Engineer. Initiate deliveries for
ADS program, prepare CPPO's and follow the delivery to completion.
Work closely with Baseline Manager for planning of deliveries for
AEGIS Baselines.
. Work multiple elements for Baseline 6.3.2.0. Create element build
plan for baseline to be used as a guideline for CSC developers. Attend
and present SC's for Scribe Meetings. Attend and present TOR's to SIB
Board.
. Maintain various databases for ADS, (QIRS, SDR'S etc)
. Maintain all updates for multiple elements (Aegis) for various
baselines in Starsys.
. Prepare CCB packages and attend CCB meetings for appropriate
baselines.
. Prepare and submit SIB and Scribe packages and attend meetings
for appropriate elements. Maintain all elements of the Norway
baseline.
. Worked closely with CSC in creating baseline metrics for Baseline
6P3PD. Report, analyze and update spreadsheets for Baseline 6PhaseIII
Post-Demo SEPR metrics. Consistently help other elements to meet
deadlines.
. Keep co-workers updated on changes/procedures. Work closely with
other departments to guarantee appropriate work resolutions.
. Review and interview candidates for appropriate positions in
related work category. (Promoted to above referenced position)
12/01/99-04/01/01 Protocall Temporary Agency (Headquarters), Cherry Hill,
NJ
Payroll Manager
. Responsible for hiring and terminating employees.
. Eight, in house employees and four, off-site employees.
. Trained all new hires. Developed training curriculum for all
employees.
. Developed new schedules for employees to have better coverage.
Prepared weekly and monthly taxes. Handled all
unemployment and labor issues.
. Held monthly meetings reviewing budgets, expenses and overhead.
Prepared month end reports for all centers.
. Handled all problems with vendors or employees. Contacted/analyzed
vendor discrepancies. Developed and maintained training manuals for
new hires.
. Developed and implemented new policies and procedures for basic
office etiquette. Mentored employees with personal or professional
issues.
Proficiencies:
In-depth knowledge of Adult Learning Theory Highly knowledgeable in
Logistics
In-depth knowledge of "The Laws of Training" Experienced in Supply Chain
Management
In-depth knowledge of ISD and Addie Methodology Experienced in Materials
Management
Strong Project Management Skills Outgoing and Diversified
Highly effective communication skills excellent employee relations skills
Diverse Management
Proven track record in budget management
Awards
DEAP Award (High recognition from the Coast Guard, given by Admiral Blore)
Employee Excellence Awards (3)
Special Recognition Award (1)
Spot Awards (5)
Education
School: St. Leo University - Currently Attending Online (transferring
schools)
Degree: Information Technology
ASTD Member/Working towards Certification
Personal
My analytical and managerial skills are extremely the highest strength I
hold. I work well independently, and put 110% effort into every project. I
also have very strong interpersonal and communication skills. I have built
a very good repoir with our customers, Navy and Coast Guard. I am very
confident in my abilities and believe I am a strong asset to any
organization. I have always maintained a good repoir with my fellow
employees and upper management. I am a well trusted and dependable person.
I currently hold a DOD Secret Clearance
Contact this candidate