Project Manager Company

Michael E. Newell

***** ** ***** **. ( Maple Valley, WA 98038 ( 206-***-**** (

abiiaf@r.postjobfree.com

Professional Profile

Acknowledged for 20+ years of success as a programmer, analyst and

technical project leader. Demonstrated ability to lead successful

initiatives that result in improved systems, enhanced efficiencies, and

more favorable customer interaction and experience. Offers a formidable

programming frame of reference that includes expertise in EDI/EXTOL,

RPG/400, RPGILE, CL, SQL, Synon and many others. Offers an unusually strong

ability to enhance system transition and interaction, resulting in multi-

million dollar savings across organizations. Core competencies include:

Technical Project Relationship Building Communications &

Management Leadership

EDI/Coding EDI Data Billing and Payroll Team Building &

Systems Facilitation

Systems Vendor Management Cross-Departmental

Integration/Interface Liaison

VALUE OFFERED

. Relationship builder: Repeatedly called upon to establish liaison with

key clients and vendors, ameliorating processes and facilitating

successful project delivery. Gears communication per the audience and

practices active listening to identify needs and build trust.

Delegates effectively to project team members.

. Technical project manager: Though highly detail-oriented, avoids

becoming mired in axiomatic thinking that compromises the big picture.

Hallmark of career is an ability to assess, analyze and then craft an

innovative technical solution that calls upon multiple areas of

knowledge. Recognized as an EDI subject matter expert; led a billing

system reengineering project (IDC) saving the company $8M-$10M

annually.

. Dedicated and committed: Served 18 years with same company. Finds

great satisfaction in following through to complete a task or project

that makes an impact. Brings enthusiasm that inspires action in

others.

PROFESSIONAL EXPERIENCE

PROGRAMMER ANALYST/EC COORDINATOR, November 1992 - May 2010

Interstate Distributor Company, Tacoma, WA

Provides line and heavy-haul, refrigerated and intermodal transportation

services to the U.S., Canada and Mexico.

Overarching responsibility for managing critical operational projects for

the company and key clients. Position entails developing existing business

relationships and cultivating new contacts to achieve organizational goals.

Technical involvement includes architecting account-code specific mileage

systems (RPGILE/Synon), interactive batch systems for billing, EDI

transactions and myriad other initiatives. Programming efforts have

directly and positively impacted the organization across Accounts

Receivable, Billing, Rating, Tariff and Payroll departments and have

resulted in multi-million dollar annual windfalls.

Selected accomplishments:

. Most recent project was a three year initiative involving the

conversion of EDI data to a new Java-based McCloud system. This was a

massive effort that required extensive mapping and reconfiguration to

ensure a seamless transition to the new environment, as well as

management of the McCloud relationship and ongoing liaison with

McCloud's representatives.

. Led significant improvements to mileage tracking capabilities for the

company and its clients. Successfully programmed an account code-

specific mileage system (via Synon and RPGILE) to interface with PC

Miler, allowing users far greater flexibility in selection of

situation-specific queries (e.g., shortest miles, tolls, 53-foot

trailer restrictions, hazmat restrictions, etc.)

PROGRAMMER ANALYST/EC COORDINATOR, November 1992 - May 2010

Interstate Distributor Company, Tacoma, WA (Continued)

. Revamped existing bill rating system via creation of a new interactive

batch process using CL, RPGILE and Freitrater, facilitating

customized, rated bills.

. Company subject matter expert on EDI programming. Interfaced EDI with

contemporary Innovative Computer Corporation software packages via

EXTOL translator. Responsible for QA Testing and customer acceptance.

These initiatives have positively impacted the company across numerous

operational areas, and have included:

< Designing and coding a system (via Synon) to edit and correct EDI

billing data, speeding up the billing process 10-fold and saving

the company an estimated $8M to $10M annually.

< Facilitating customers' electronic transmissions of load tender

information without IDC user interaction.

< Architecting a system allowing the company to send customers

detailed shipping status information in a timely manner-implemented

across Billing, Rating, Tariff and Payroll departments.

CONTRACT PROGRAMMER, January 1992 - November 1992

Macrostaff, Bellevue, WA and Zzoftware, Centralia, WA

Technical contract consulting service and staff augmentation firms.

Assigned to work directly with Food Services of America and other clients

on a range of coding, testing and programming projects.

Selected accomplishments:

. Completed PC-EDI data file extraction and revamped data entry

programming to better manage customer and product information and

consolidate closed branch inventory.

. Created a sales reporting tool that effectively catalogued sold

merchandise quantities.

ANALYST/PROGRAMMER, October 1988 - December 1991

Westin Hotels & Resorts, Seattle, WA

Hotels and resorts worldwide offering modern design, gracious service and a

commitment to the guest experience.

Placed in charge of maintaining the hotel's operationally-critical, multi-

site Payroll system.

Selected accomplishments:

. Authored and updated operating manuals and developed specifications,

records layouts, etc.. Analyzed, programmed, designed, tested and

debugged systems and programs.

Prior experience: Programmer/Systems Mgr./Gai's Seattle French Baking Co. (

Programmer/Operator/Winn Art Group

EDUCATION/ CERTIFICATION

Griffin Business College; Bellevue, WA

Associate of Arts, Data Processing

Bellevue Community College; Bellevue, WA

Associate of Arts and Sciences

Dale Carnegie Institute

Certificate in Effective Speaking and Human Relations

Professional references available upon request.

Contact this candidate