Administrative Assistant Human Resources

Jacqueline Rizzo

** ******* ****** - ***. ***, Nutley, NJ 07110 Tel: 973-***-**** **********@*******.***

PROFILE

Well respected, hardworking and high performance professional determined to integrate a broad industry experience into a

catalyst for progression and successful outcomes within a dynamic team striving for results. Motivated self-starter recognized

for diverse and functional expertise with a resolute commitment to efficiency, efficacy, and overall satisfaction.

AREAS OF STRENGTH

Excellent verbal & written communication skills Office Management skills

Building solid working relationships Multi-tasking in fast paced environment

Conflict resolution & negotiation Active listening to agency & consumer needs

TECHNICAL SKILLS

Microsoft Office Applications & Software Programs: Excel, Word, Outlook, PowerPoint, Adobe Photoshop, databases

Proficient typing, data entry, phone system, mailing, scheduling, time management & organizational skills

Human Resources & Personnel/Payroll systems

PROFESSIONAL EXPERIENCE

Housing Authority of the City of Newark, Newark, New Jersey 1992-

2008

Office Supervisor – Legal Department 2007-

2008

Initiated and composed standardized legal forms for specific legal action such as briefs, motions, and orders. Maintained docket

calendar to coordinate court appearances of attorneys, staff, and other involved parties through communication with the Court

Clerk. Prepared subpoenas to victims, witnesses, and police officers. Maintained confidential case and legal records assuring

that pleadings were accurate and filed on a timely basis.

Office Supervisor – Risk Management 2003-

2007

Coordination of claim handling activities with department Director and team members. Assisted in preparation of reports and

maintenance of claim listings. Arranged the schedules for authorized drivers to provide services. Prepared memoranda, letters,

procedures, reports, RFP’s, manuals, and transcribed minutes of meetings. Maintained and scheduled all appointments for the

Risk Manager. Maintained departmental records and filing services. Performed all clerical duties.

Office Supervisor – Executive Office 1999 – 2003

Provided administrative assistant duties directly to the agency’s Executive Director. Prepared correspondence, memoranda,

reports, transcribed dictation, and provided proofreading. Scheduled appointments and prepared travel arrangements.

Supervised unit responsible for processing personnel records, payroll, purchasing, and compilation of required employee

information. Facilitated activities and communicated with the agency’s directors, commissioners as well as local and federal

government officials. Provided consumer relations duties responding to telephone /written inquiries and resolved customer

service needs. Performed all clerical and office management duties.

Office Supervisor – Department of Modernization 1997 - 1999

Planned, supervised, and coordinated all clerical activities in the department. Executed administrative assignments including

scheduling of appointments and maintenance of the departmental calendar. Prepared correspondence and provide mailing

services. Assisted in the development of the office layout and designed internal recordkeeping and retrieval systems. Served as

unit contact to provide information to employees on benefits and insurance programs. Maintained and processed departmental

time records and payroll procedures. Scheduled travel activity for departmental heads and all related duties as assigned.

Supervising Personnel Clerk – Department of Personnel 1992 - 1997

Supervised the team responsible for processing of personnel forms and maintenance of personnel records. Compiled data and

information for personnel reports. Provided information to employees regarding Personnel policy, regulation, programs,

benefits, and insurance information.

PROFESSIONAL DEVELOPMENT

Bergen Community College

Nutley High School

References available upon request

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