Customer Service Human Resources

BRANDON C. RICE ? *** W. Queen St ? Pendleton ? SC ? 29670 ? (C) 864-209-

**** ** 864-***-**** ? *******.****@*****.***

OBJECTIVE

Seeking a position in Administration, Customer Service or Human Resources

HIGHLIGHTS OF QUALIFICATIONS AND PERSONAL DATA

( Proficient knowledge in automated computer systems, Microsoft Word,

Access, PowerPoint, Excel, and Outlook.

( Selected as 2002 Mission Support Flight Airman of the Year.

( Culturally diverse, excellent team-building, interpersonal,

oral, written, and

communication skills.

( Secret security clearance, dated 13 Apr 2006.

RELEVANT PROFESSIONAL EXPERIENCE

HQ U.S. Southern Command (USSOUTHCOM), 12th AF Detachment 1 (ACC), Miami,

Fl

1 Oct 03 - 27 Nov 07

Non-Commissioned Officer in Charge, Human Resource Management

( Administered Human Resource Management support to USSOUTHCOM and 16

geographically separated units in Central America, the Caribbean, and

Key West.

( Analyzed policies requirements and developed personnel actions

in the command.

( Established and maintained office records, personnel

information files, and unit publications.

( Managed and briefed provisions of personnel programs such as

assignments, promotions, separations and retirements, classification

and training, and annual leave.

( Maintained suspense system for personnel actions and

correspondence ensuring timeliness and accuracy.

( Inprocessed and outprocessed unit personnel ensuring personnel and

pay records were updated and correct.

( Established and lead Unit Physical Fitness Program ensuring

every assigned member was tested and in physical condition annually in

accordance with Air Force Instruction.

752 Munitions Support Squadron (USAFE) Volkel Air Base, The Netherlands

1 Oct 01 - 30 Sep 03

Assistant NCOIC, Commander's Support Staff

( Performed Custodial Agent duties ensuring security of Protection

Level 1 resources valued at over $500M in support of North Atlantic

Treaty Organization (NATO) mission.

( Delivered administrative support to a Geographically Separated Unit

(GSU) consisting of over 350 military members, civilians, and family

members.

( Conducted searches, surveillance and patrols ensuring security

and protection of vital nuclear assets.

( Managed various programs in support of commander support staff

to include leave program, unfavorable information files, evaluations,

decorations, and personnel information files, US passport application,

and commander calendar.

. ( Organized commander's call, hail and farewell, and promotion

ceremonies.

. ( Process over 600 travel orders and travel arrangements for

assigned members and family

members.

333rd Fighter Squadron (ACC), Seymour Johnson AFB NC

23 May 00 - 30 Sep 01

Commander's Support Staff Technician

( Managed personnel programs for 265 military personnel

( Managed Unit Individualized Newcomer Treatment and Orientation

Program: ensuring newly assigned member where appointed sponsor and

properly gained to file.

( Provided guidance to assigned personnel on reenlistments, assignment,

classification and training, separation, and promotion opportunities.

( Created, maintained, and audited personnel records and Temporary Duty

(TDY) orders.

( Reviewed and processed evaluations, decorations, investigation

reports, and unfavoralbe information files.

( Prepared and processed correspondence, forms, and systems

tranactions.

( Maintained files and correspondence, directives, instructions and

publications.

4th Mission Support Squadron (ACC), Seymour Johnson AFB NC

23 Sep 98 - 22 May 2000

Separations and Retirement Counselor

( Managed separation and retirement actions for over 350 departing

personnel.

( Counsel base populace on separation/retirement policies, procedures,

entitlements, and benefits.

( Process DD Form 214, Certificates of Release or Discharge form Active

Duty, with a 100% on time rate.

( Ensured compliance with personnel policies, directives, and

procedures in accordance with Air Force Instruction.

( Prepared correspondence for distribution to major commands and

Headquarters Air Force Personnel Center.

EDUCATION

( Devry University, Miramar, FL - 2007

PROFESSIONAL MILITARY EDUCATION

( Personnel Apprentice Course, Dec 98

( Airman Leadership School. Dec 02

( Personnel Craftsman Course, Oct 03

( Air Force Specialty Internship, Sep 04

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