Customer Service Representative

PATRIC BALENTINE

*** *. ******* ***** ~ Tempe, AZ 85282

480-***-**** ~ *******@*****.***

OBJECTIVE To join a company that will utilize and my knowledge

of Customer Service, Order Processing and Production Warehousing.

COMPUTER Knowledgeable in Microsoft Office. Familiar

with software programs JDE, People

SKILLS Soft, AS 4000, UPS and Fedex. Typing 50

wpm and 8,000 kph

EXPERIENCE Darkstar Tint, Tempe, Arizona

November 2008-Present

Installer Window Film

Installer

. Prepared and installed window film for automotive and residential

applications.

. Provided customer service by answering phones and scheduling

appointments.

. Contacted film manufacuturer to place orders for window film and

supplies.

. Processed work orders daily and entered inventory into operating

system.

Phoenix Manufacturing Inc.,

Phoenix, Arizona Octobet 2007-August 2008

Inventory ClerkInventory/Order Processing

Clerk

. Assisted the Inventory Dept. with daily operations such as order

processing, scheduling, posting daily production and inventory

adjustments.

. Maintained the daily backorder report and the week/month end reports.

. Contacted vendors to place orders, check the order's status, and

obtain RGA's for any damaged parts/material.

. Entered received shipments into the inventory and performed cycle

counts.

Realink, Tempe, Arizona

June 2006-September 2007

Customer Service Representative

. Updated appraisal status daily for all assigned orders and contacted

the borrowers to schedule a time for the assigned appraiser

to view the property.

. Assigned appraisers to the orders that could meet the appraisal's

criteria.

. Worked with bank lenders to negotiate appraisal fees, update customer

information and to cancel or modify the existing appraisal orders.

Boeing, Mesa, Arizona

March 2005-October 2005

Production Coordinator

. Stored, picked and performed cycle counts utilizing the computer

automated storing system.

. Verified received parts and materials by the quanity and description

on the packing invoice.

. Consolidated incoming work orders off the conveyor belt and prepared

the parts for pickup.

. Operated the forklift to store and pick aviation parts and

transported the parts to their assigned shelving area.

EDUCATION Marcos de Niza High School, Tempe, Arizona, Diploma

Mesa Community College, Mesa, Arizona,

Associate of Arts

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