JENNIFER A. BAIRD
Dallas, TX 75214
214-***-**** (home) 214-***-**** (cell) *************@*****.***
SUMMARY
Experienced Marketing Manager and Account Executive with an extensive
knowledge of the commercial insurance industry and its practices. Highly
proficient in professional liability, property, and casualty insurance.
Reputation as a dedicated employee who exercises a high level of
motivation, integrity and commitment to achieving organizational goals.
Strong communication, presentation, and negotiation skills. People-person
with adept ability to foster and maintain effective relationships both
internally and with clients and carrier representatives. Proven skills in
developing new accounts and providing ongoing service as needed,
demonstrated through an impressive industry background.
Professional Experience
AON RISK SERVICES SOUTHWEST, INC. - Dallas, TX
SENIOR PROGRAM ADMINISTRATOR 2009
. Member of team leading drive to design and develop an exclusive program
for Homeowners Associations
. Restructured internal reporting systems to manage over 300 associations
. Quickly cultivated and expanded existing rapport with property managers
and insureds
. Involved in marketing for clients outside the HOA program generating
additional revenue
. Provided marketing and client service support for other Aon offices which
resulted in the acquisition of a large condominium account in downtown
Los Angeles
BRIDGE INSURANCE PARTNERS - Dallas, TX
SENIOR MARKETS CONSULTANT 2008 - 2009
. Supervised marketing process of a $3,000,000 book of business for all
producers
. Increased revenue by producing new accounts through outstanding
relationships and superior client service
. Used existing relationships to introduce new carriers and wholesalers to
agency which expanded product offerings to clients
. Streamlined submission procedures making it easier for underwriters to
review and quote
. Provided healthcare expertise to complement existing book of physician
medical malpractice creating "one stop" shopping for physicians and
healthcare facilities
APEX GLOBAL PARTNERS - Dallas, TX
SENIOR ACCOUNT EXECUTIVE/ASSISTANT VICE PRESIDENT 2006 - 2008
. Provided marketing and client service expertise to all producers within a
start-up insurance brokerage
. Instrumental in helping producers achieve new business revenue in excess
of $3,500,000
. Solidified relationships with and maintained key accounts by engaging in
on-site meetings to identify and meet customer needs which resulted in
client retention of 98%
. Developed and maintained relationships with carriers and wholesalers
facilitating positive results in coverage negotiations
. Specialized in Aviation, Healthcare and Financial Product accounts
USI SOUTHWEST, INC. (fka SUMMIT GLOBAL PARTNERS, INC) - Dallas, TX
ACCOUNT EXECUTIVE 2000 - 2006
PRACTICE LEADER, NATIONAL HEALTHCARE PRACTICE 2000 - 2005
. Managed all aspects of Healthcare accounts/relationships on a book of
business with revenue in excess of $2,000,000
. Initiated business development through current account enhancement
generating additional revenue
. On top production team for Summit Global Partners - Dallas for three
consecutive years due to an average of 35% growth in book of business
. Regularly traveled to London to negotiate medical malpractice renewals
for hospital systems that could not obtain coverage domestically.
. Trained other offices in Healthcare marketing/development thus helping to
produce revenue for that office
. On USI Southwest - Dallas Management Team
. Part of committee responsible for creating companywide policies and
procedures
. Supervised Healthcare team
McGRIFF, SEIBELS & WILLIAMS - Dallas, TX
SENIOR ACCOUNT SERVICE REPRESENTATIVE 2000
. Assisted head of Construction Unit by putting together proposals and
submissions
. Responsible for all facets of client service
. Coordinated participation in trade shows
. Assisted in editing construction manual published for the International
Risk Management Institute (IRMI).
NEAR NORTH INSURANCE BROKERAGE - Dallas, TX
ACCOUNT MANAGER 1998-2000
. Handled all client inquiries and transactions for Healthcare book of
business with revenue of $1,000,000
. Assisted with new business and renewal presentations
. Coordinated preparation of submissions for transmittal to Marketer
HUDSON ADVISORS, LLC - Dallas, TX
RISK MANAGEMENT ANALYST 1997-1998
. Assisted the Risk Manager of a commercial real estate company with
insurance placement
. Responsible for quarterly premium allocation reports
. Monitored Property Management Company insurance to make sure it was in
compliance with the property management agreement
. Assisted in the administration of group health benefits.
J&H MARSH McLENNAN, INC. - Dallas, TX
ADMINISTRATIVE BROKER 1996-1997
. Handled client service transactions including issuing certificates,
binders and automobile ID cards.
. Assisted in marketing coverages to carriers by preparing submissions
. Invoiced premiums and prepared premium allocations.
SEDGWICK JAMES OF TEXAS, INC. - Dallas, TX
ACCOUNT COORDINATOR 1993 - 1996
. Assisted the Regional Director of the Public Entity Division
. Handled small accounts including preparing submissions, proposals and
marketing coverages
. Prepared submissions from bid specifications
. Rated Automobile Liability and Workers' Compensation policies
. Promoted from Assistant Account Coordinator
education & credentials
BS in Merchandising/Marketing
TEXAS TECH UNIVERSITY - Lubbock, TX
Designations & Licenses:
General Lines Agent - Property & Casualty, Life & Health
Certified Insurance Counselor
Associate in Risk Management
Chartered Property Casualty Underwriter (in progress - 8 out 9 sections
completed)