Quality Assurance Data Entry

Vernell L. Hawkins

**** ****** *****, ***. ***

Forestville, MD 20747

***************@*******.***; 240-***-****

OBJECTIVE

To obtain an administrative/support position in an office environment that

would allow me to use my professional skills.

SUMMARY OF QUALIFICATIONS

. Managerial experience of over 6 years and over 30 years of developing

critical administrative skills

. Experienced use of various word processing and spreadsheet software

applications

. Ability to learn fast and work independently in a demanding

environment

PROFESSIONAL EXPERIENCE

PDQ (Paper Data Quality) Data Capture Analyst

Gunnison Consulting Group/ Department of Commerce 03/2010-09/10

Contractor/Moderate IT Clearance

. Compared data with source documents in image format

. Re-entered data in verification format to detect errors

. Reported any data or system issues to supervisors

. Worked with supervisors to resolve any data issues

. Maintained logs of activities and completed work

. Performed quality assurance checks to ensure Census accuracy

Data Entry Clerk

Progressive Technology Federal Services

03/08-09/09

. Accurately and efficiently entered data using the Information Captive

System

. Supported the Library of Congress

Claims Adjuster Associate

ACS (Affiliated Computer Services)

09/02 -1/08

. Resolve and review pending claims

. Screen claim documents and adjustment/credit requests

for the

required information and take appropriate action when the

information is missing/invalid

. Accurately and efficiently enter information from

claim images

. Process adjustment and credit transactions in a

timely manner

. Process data entry of different types of claims as

required

. Completes daily production log

. Batch, sort and file completed claims

. Ran reports using the Turner Tracking Systems

. Entered billing information into the Bill-Plex systems

. Kept a daily report of all work completed and work-load status

. Quality control checked the final stages of verifying information

Vernell L. Hawkins 2

PROFESSIONAL EXPERIENCE Cont'd

Data Entry Specialist

Sparks Personnel (various companies) 11/99 -09/02

. Scanned loan documents

. Entered medical transcript data into database

. Sorted all end-user contracts and files according to vendors

Inventory Clerk

Washington Inventory Service 12/98 - 06/02

. Conducted electronic inventory for a variety of metropolitan

department stores

. Transmitted inventory dates into a "Harvester" machine

. Prepared final inventory reports for supervisor

Secretary

Internal Revenue Service 1977 -

1989

EDUCATION

H.D. Woodson Senior High School, Washington, DC, Diploma 1974

Contact this candidate