Customer Service Accounts Payable
Resume:
HELEN FALLETTI
Quincy, MA *****
*************@*****.***
SUMMARY OF QUALIFICATIONS
Results oriented Customer Service Professional with strong ability to build rapport with customers,
personnel and associates based on professionalism, integrity and product knowledge. Offer strong
sense of urgency, outstanding problem solving and active listening skills. Effectively
communicates and conveys complex information in easily understood formats. Acknowledged for
an unwavering commitment to providing exceptional customer service.
Granite Telecommunications 2007 –
2009
Accounts Payable Coordinator
1) Ran check run of between 200 – 500 checks per day
2) Reconciled company credit card statements monthly in excel spreadsheet
3) Made sure all back up for credit card was received and attached to statement
4) Entered 4 or more batches of phone bills daily
5) Answered and resolved vendor calls
6) Reviewed vendor statements and called for any past due invoices
7) Was responsible for making all credit card payments
Granite City Electric Supply 2000 –
2007
Accounts Payable Coordinator
8) Performed check run on the 10th of every month
9) Entered and resolved stock invoices for over 20 locations
10) Did direct lot billing for large switchgear and commercial lighting jobs
11) Responsible for largest vendor ( SQD )
12) Handled all SQD’s back charges and credits
13) Billed all SQD SPJ credits
14) Answered and resolved vendor calls
15) Had all expenses approved and entered for payment
16) Resolved and cleared problem invoices from EDI system
17)
18) Eagle Electric Supply
1993 – 2000
19) Sales assistant (1999 2000)
20) Entered all quotes and daily stock orders into the system supporting a team of 3 salespeople
21) Printed bar code labels for customer orders ready for shipment
22) Worked as a team member handling a large volume key customer (Stop & Shop)
23) Entered specialized orders into a PC program and then into the mainframe
24) Processed all warranty and non warranty information into the PC.
25)
26) Receiving clerk (1993 1999)
27) Entered all packing slips received in a high volume setting
28) Entered and executed all price changes
29) Entered all new items for coding into system
30) Sent EDI orders to vendors daily
31) Worked closely with buyer in placing all orders he needed proofed and faxed daily
32) Updated vendor price increases as instructed by the pricing clerk
33)
34) EDUCATION
35) Cardinal Cushing High School Diploma
36) Computer skills ( EDI, Great plains, Eclipse )
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