Customer Service Sales

GREGORY P. AHRENS

- **** Odell, St. Louis, Missouri 63139 ? 314-***-**** :

**************@*****.***

SUMMARY OF QUALIFICATIONS

Remarkably astute, dedicated, and tenacious professional, eager to pursue a

position that would utilize sales, estimation, customer service, and

purchasing background while offering growth within a company's corporate

structure. Possess broad-based experience in purchasing, sales and

marketing, and customer service. Exemplify keen expertise in designing and

implementing strategies and plans to optimize operational efficiency,

increase revenue, and improve performance. Possess strong qualifications in

leading and motivating teams to deliver the highest quality and integrity

products and services. Accustomed to establishing win-win relationships

with diverse customers by addressing their needs and ensuring utmost

satisfaction.

KEY STRENGTHS

Project Management Marketing and Customer Service and

Promotions Satisfaction

Strategic Business Leadership and Purchasing Expertise

Planning Mentoring

PROFESSIONAL EXPERIENCE

BUTLER MERCHANDISING SOLUTIONS . St. Louis, MO . 2002-2010

Customer Service/Purchasing Manager 2008-2010

Assume full responsibility in coordinating and processing all of the

company's outside purchases for production as well as in tracking,

ordering, and maintaining adequate production inventory for the entire

company

Proficiently conduct analysis on profitability of billed production by

tracking cost of raw materials and reporting results to senior management

and the owner

Organize and facilitate meetings with potential vendor candidates

Work closely with Design, Sales, and Estimating departments to promote jobs

to company's production abilities

Demonstrate exceptional performance in working for a company specializing

in both permanent and temporary point of purchase displays with digital

printing capabilities as well as in ensuring timely completion of jobs and

within budget by coordinating work through all phases of production

Account Executive 2004-2008

Provided exceptional service to existing business by pursuing prospects

and qualifying new accounts

Proficiently handled the coordination of all business sold, including

making all outside purchases for individual jobs

Collaboratively worked with structural designers, graphic designers, and

estimators to assure profitability

Customer Service 2002-2004

Processed all orders brought into plant by interfacing with sales staff

Efficiently assisted the Design and Estimating departments in planning jobs

according to company's production abilities

COLOR PROCESS . St. Louis, MO

Account Executive 2001-2002

Realized prospective business opportunities by servicing existing

business

Provided effective assistance to production and estimating staff on

efficient methods of producing quoted work for screen print company

QUEST GRAPHICS . St. Louis, MO

Customer Service/Estimator/Purchasing 2000-2001

Capably processed and followed all orders throughout the plant by

collaborating with production and sales staff

Handled the estimation of costs for pre-press, printing, sheetfed offset

printing presses, finishing, and shipping

Utilized superior skills in administering all outside purchases and

maintaining relationships with all vendors

PRATT CORPORATION . Indianapolis, IN

Customer Service 1999-2000

Managed and monitored the overall phase of project within screen print and

digital company from design conceptualization to project completion

Ensured timely delivery of finished product by handling all outside

purchases and working with vendors

STARK PRINTING COMPANY . St. Louis, MO

Customer Service/Sales 1997-1999

Worked with production and estimating staff to produce estimated work at

sheetfed lithographer. Developed new out-of-town accounts and managed

existing business

Demonstrated exceptional performance in managing more than $3.5 million in

work processed, working on accounts including Wal-Mart and Payless

Shoesource

EDUCATION

Bachelor of Arts in Advertising . 1992

SOUTHERN ILLINOIS UNIVERSITY . Carbondale, IL

Contact this candidate