Sales Customer Service

Mark Frye

*** ****** **** . ******* ****, NJ **062 . 609-***-**** .

*********@*****.***

SENIOR SALES REPRESENTATIVE

~ Over 20 years of success - consistently one of the company's best in

sales ~

> Highly skilled in Consultative Selling methods and techniques with

strong negotiation and closing capabilities.

> Proven ability to effectively manage and grow sales in a large

geographic territory by building strategic relationships with key

customers and industry leaders.

> Well-developed communication skills; equally comfortable and credible

operating at the executive level and with entry level personnel.

> Quickly develop rapport and effectively employ customer relationship

management skills.

> Increase sales revenues and profit margins by rapidly identifying

customer goals and priorities. Develop and present compelling value

propositions consistent with customer strategic direction.

> Considerable technical depth; can easily learn new products and highly

technical specifications.

Areas of expertise include:

( Territory & Account Management ( Consultative Solution Selling

( Customer Relationship Management ( Business Development

( Strategic and Critical Thinking Skills ( Customer Service

( Expanding Sales Opportunities ( Time & Resource Management

( Presentation & Negotiation Skills ( Team Building & Leadership

PROFESSIONAL EXPERIENCE

Frye's Athletic Surfaces, Inc. ( Mullica Hill, NJ 1994 - Present

General Sales Manager / President

. Established and grew customer base through cold calling sales

presentations to prospects.

. Direct sales and business development functions including new product

rollouts, key account management, customer relationship development,

and order fulfillment.

. Cultivate long-term customer relationships by building a reputation of

integrity and accountability.

Selected Accomplishments:

> Consistently met or exceeded sales targets for every reporting

period.

> Repeat customers represented from 50% to 90% of business

annually.

> Grew business with major accounts including Gessler Construction

Company, Ricky Slade Construction, Greenlane Contractors,

Township of Freehold, and Crown Pipeline Contractors averaging

more than $300K in the past five years.

> Developed and tested multiple new proprietary products.

Submitted test data and product samples to architects and

engineers; received approval for more than $1M in sales.

Frye's Paint and Wallpaper ( Sewell, NJ 1990 - 1993

Owner / Sales Director

. Conducted aggressive cold calling campaigns that resulted in a large

pipeline of qualified leads.

. Researched the local retail marketplace; identified major competition

and specific market needs.

. Developed and implemented a strategic business plan to meet the needs

of the market.

Selected Accomplishment:

> Generated gross sales revenues in excess of $350K annually.

EDUCATION

Glassboro State College, Glassboro, NJ

~ Completed three years of coursework towards BA in Education ~

Contact this candidate