Active Directory Technician

Eric Posner

E-Mail: *******@*****.***

Cellular Phone: 954-***-****

Address: ***** ********* *** **** *****, FL 33428

To continue to develop my extensive IT experience by implementing IT initiatives

OBJECTIVE:

that improve business functionality and provide a positive impact on the bottom

line.

TECHNICAL:

o Experience in installation, operation, configuration and optimization of Windows NT,

2000, 2003, 2008, XP, Vista, Windows 7, Novell, UNIX/Linux and Macintosh OS (7-

10).

o Management and configuration of Active directory, Exchange Server 2003,

SharePoint, IIS, MySQL, SQL Express.

o In-depth knowledge of Network Protocols and topology, CAT5/ Fiber Optics, Cisco

Routers, VPN, Switches/Bridges, Firewalls and Security.

o Experience building, configuring, repairing and upgrading Dell, HP, Compaq,

Macintosh and Sun based systems.

o Fully versed in all aspects of Web Design and Publishing.

EXPERIENCE:

Bestkiteboarding, Delray Beach, FL, 12/05 to present

Network Administrator / Web Developer

• Setup and Configuration of SharePoint external Web Portal.

• Installation and management of SQL Express and MySQL databases for web

applications.

• Implementation of SEO as well as managing several Google ad words campaigns

and using Google analytics to measure site traffic and general statistics.

• Set up facility from bare bones, pulled and terminated all network cabling.

• Design and develop Netsuite based ecommerce web site including all site content.

• Design and develop flash video player and slide show galleries.

• Set up facility from bare bones, pulled and terminated all network cabling.

• Set up budget for IT department and purchase all equipment.

• Configured Windows 2003 server with active directory, Watch guard firewall

appliance and all routers.

• Responsible for PHP based forum environment as well as a Wordpress Blog website.

• Implemented new Exchange server 2003 on hosted servers.

• Run all backups on local and hosted servers with Veritas solutions.

• In charge of all user accounts, as well as all network documentation.

• Install, configure and maintain Nortel VOIP / Skype base phone system (Pretty May)

Slim Fast Foods Company, West Palm Beach, FL, 2/04 to 11/05

(Contract) Desktop Support Tier 2/ Jr. Administrator

• Provide helpdesk and desktop support in a LAN/WAN environment for 300 users in a

Windows/XP environment.

• Manage all user requests in Helpdesk Track-it system application.

• Act as the single point of contact and liaison between IT and the user/customer.

• Develop a tracking system for all hardware/software inventories throughout the West

Palm Beach Office.

• Provide Tier I and Tier II support for all end users.

• Maintain, configure and troubleshoot Dell laptops and Dell PCs.

• Support the Helpdesk Team Lead all user/vendor issues.

• Assisted in managing accounts in an Active Directory/ Exchange/ Blackberry

Enterprise environment.

• Responsible for a relocation project of over 100 users to consolidate a 3 floor office

onto 2 floors.

• Call for vendor support and maintain contracts.

• Decommission all hardware due to reorganization of company.

• Ghost images updated to match new hardware. Servers consist of windows 2000

and Windows 2003 configured with active directory with a check point firewall.

• Managed printer maintenance and all supplies for I.T. department.

• Responsible for managing and maintaining routers (Cisco 3725 and 3825)

Monroe County Clerk of the Court, Key West, FL, 9/03 to 1/04

IT Support Manager

• Acted as the Database Administrator in Microsoft Terminal Server/ SCOUNIX /

Informix environments.

• Maintained 250 workstations as well as several offsite terminals.

• Managed a staff of 10 technicians, both on site and off.

• Responsible for appropriate scheduling for technicians. County servers consist of

Windows NT, 2000 and 2003 and SCOUNIX.

• Maintain Cisco routers and fiber optic backbone, and all cat5 pulls.

• Performed daily backups and file server maintenance as well as application updates.

• Managed the routers/Firewall and Switches

Getronics, Key West-Key Largo, FL, 6/02 to 9/03

Field Technician

• Getronics provides 24/7 support to; Winn Dixe, The Home Depot, Wachovia

Financial, and Waldenbooks.

• POS systems, back office servers and all peripherals.

• Responsible for set up and maintenance of all equipment.

Rent-A-Tech, Key West, FL, West Palm Beach Fl, 4/02 to 1/05

Senior Technician / Owner

• Owner and operated a computer repair business for small to medium sized

businesses.

• Provided on site computer repair, configuration and upgrades.

• Built, updated and maintained both local web sites as well as E-commerce based

web sites.

Connectamation, Phoenix, AZ, 3/00 to 4/02

Lead Administrator/Site Technician

• Setup and maintained a 200-workstation Enterprise, which consisted of NT 4.0

servers, Linux/Apache Web servers, with mixed Macintosh and NT workstations.

• Managed several network installations and maintenance contracts for companies in

Phoenix.

• Provided Web design and Hosting for businesses.

• Worked with Front Page, Html, Flash, Quark, Photoshop, and Adobe Illustrator.

EDUCATION: Al Collins Graphic Design School, Tempe, AZ

Associate of Occupational Studies Degree, 1/01

Major: Personal Computers / Network Technologies

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