Jessica Bloomfield
Owosso, MI *8867
989-***-**** . ********@****.***
Education Alma College Alma, MI
Bachelor of Arts April 2009
Major: Psychology Minor: Sociology
Experience
Staples Lansing, Mi
Easy Resident Tech 07/09 - Present
. Assist customers with questions
. Diagnose computer problems
. Answer customer's questions over the phone
Krupps.com Owosso, MI
Web Technician 05/07 - 02/09
. Update information and products on the publicly-
accessed website
. Create descriptions for products to help increase
market potential
. Designed a webpage to feature a group of products
. Handle customers orders and questions over the phone
Alma College Alma, MI
IT technical support employee 10/06 - 05/09
. Assisted students on campus when they had computer
malfunctions
. Fixed multitude of problems ranging from networking
issues to program issues
Almanian Staff Writer 09/06 - 04/07
. Created articles on a variety of topics to inform
campus community of internal news
. Interviewed campus members and collaborated with
other employees to meet deadlines
Alma College Radio 10/05 - 05/06
. Worked with radio equipment
. Designed and hosted a live, weekly radio show
Phone-a-thon employee 10/05 - 11/05
. Contacted a wide array of college alumni and friends
to raise money for the campus
Shiawassee District Library Owosso, MI
Page 09/02 - 06/05
. Organized library materials based on the Dewey
Decimal System and maintained functionality the
magazine room
. Assisted patrons with locating and checking out
materials
Activities
. Sigma Alpha Iota women's music sorority
References
Greg Baleja
Chair of the Business Department at Alma College
614 West Superior Street
Alma, Mi 48801
Joyann Brockwell
General Manager
Staples
548 Beech Street
Lansing, Mi 48912
Margaret Bentley
Head Adult Librarian
Shiawassee District Library Owosso
502 Main Street
Owosso, Mi 48867
Gregg Mitchell
Easy Tech Expert
Staples
3003 East Michigan Ave
Lansing, Mi 48912
Crystal Penrod
Office Manager
Krupps.com
1070 Aiken Road
Owosso, Mi 48867